Today, the phone lines at work have been cutting out in the middle of calls. I'm a receptionist at an animal hospital. I now have less than two minutes to figure out what's wrong with a client's pet and how best to schedule them before I become "That rude bitch who hung up on me." FML
Collection
Halloween
A failed costume, stolen candy and a very real scare: Halloween, the one night when fear is allowed.
Today, I called the crisis helpline, and because my connection was cutting in and out for a moment, they hung up on me. When I called back, it was shift change, so they hung up again. FML
Today, at work, due to a mix up, I had to call an answering service. I am also from an answering service. We got the problem fixed but I couldn't hang up due to company policy. She couldn't hang up either. We both had to get our supervisors for permission to hang up. FML
Today, while at work, I had to spend an hour and a half on the phone, listening to an old lady relive her entire day in excruciating detail. We're not allowed to hang up on customers, and she was extremely quick to dismiss all my attempts to steer the call back on topic. FML
Today, my boss yelled at me, telling me that I can't answer the phone anymore. Not because I do a bad job, but because a co-worker whined about it being her job. People call her and complain about how rude she is and then ask to talk to me. FML
Today, my phone cut out during a call for a job interview. I tried calling them back, but there was no answer. Later, I got an email from the interviewer, saying I was no longer being considered for the position due to my being "rude and unprofessional." FML
Today, while I was working customer support, a lady hung up on me mid-sentence, and I trailed off, saying, "…aaannnddd you hung up on me like a bitch." Turned out she was still on the line and had just accidentally hit mute. FML
Today, in a big meeting, my secretary calls me saying that I have an important call waiting. I put the call through. It was my beautician, confirming my appointment to get rid of an ingrown hair. I hurriedly confirm and hang up to see everyone in the room giggling. The speaker phone was on. FML
Today, while working at my call center, I took a phone call. The guy on the other line just yelled "FUCK YOU!" twice at the top of his lungs before hanging up on me. But of course, the phone agent is always at fault. FML
Today, the power went out at work. As everyone left the building to go home, the owner came in to inform me that, since the phones were on a battery back up, I would be staying to man them. The phones rang 2 times in the 4 hours I sat in the dark by myself. Both times were telemarketers. FML
Today, I work at a medical practice with over 30,000 Patients. Due to staff sickness and vacations, we only have 50 appointments available. I work on the phones, taking appointments. FML
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Top comments
Sunflower1919 19
Explain at the start of the call that the phone lines are bad and that if it cuts out that you're not hanging up on them. They'll call back or at the very least not think you're a bitch :)
Jak0p 25
I understand how that is annoying, but at least you know that it will happen and you can tell your clients at the beginning of a call.
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Comments (48)
abNormal62 23
Tell them upfront there is technical problem with the phones, and if you get disconnected,it's "gnawed"your fault.....
fastman19 20
So, right "meow" your job is a little "ruff". I hope they get it fixed soon OP!
CyberSeeker 20
why does nobody like puns they are the pinicle of humor
Overlord247 20
23, *pinnacle
omid379 14
New mode made! AutoBitch mode - Did you just hung up on me? - Oh, sorry, my phone was on AutoBitch!
CyberSeeker 20
design a computer system where u can input information and it calculates the best time to slot them so u can spend those two minutes just gathering information then text them the time
Reider022 16
If she was that technical she could probably fix the line herself.
daxxbuttons 12
Or you could spend the first two minutes explaining the problem and if they want to schedule right away still they can deal with having to call back multiple times.
int15 18
Two minutes to figure out what's wrong and you spend one minute submitting an FML...
Etweens96 25
Explain the situation and ask for some details about it and write them down for an appointment
worldclassrager 41
Say we are having issues with the phone lines...and then call them back if you lose them...or just have them bring their pet in
ChibiChibi_fml 28
Sadly, I actually would imagine that they would considering I've had Doctor's offices hang up rudely. The call ran like this but with that intro bit everyone has that tells you who you are calling- Me: "Hello, ok first I have to ask do you accept (insert name here) insurance" Them: "No, we don't take that" *Click* There was no chance for me to say thank you for the information, no goodbye, nothing. Just the sharply voice response and then the click as they hung up on me. Which was ludicrous because it is possible that I could have been inquiring about multiple insurances or payment methods and not just that one. If a Doctor's office would hang up that rudely and abruptly there would be no reason to assume the veterinarian's office wouldn't do so as well.
Skylarconner 14
aww that sucks