Today, the phone lines at work have been cutting out in the middle of calls. I'm a receptionist at an animal hospital. I now have less than two minutes to figure out what's wrong with a client's pet and how best to schedule them before I become "That rude bitch who hung up on me." FML
Collection
Fall
Dead leaves, the first cold of the season and an umbrella flipped inside out: fall, the season of grace.
Today, I called the crisis helpline, and because my connection was cutting in and out for a moment, they hung up on me. When I called back, it was shift change, so they hung up again. FML
Today, at work, due to a mix up, I had to call an answering service. I am also from an answering service. We got the problem fixed but I couldn't hang up due to company policy. She couldn't hang up either. We both had to get our supervisors for permission to hang up. FML
Today, while at work, I had to spend an hour and a half on the phone, listening to an old lady relive her entire day in excruciating detail. We're not allowed to hang up on customers, and she was extremely quick to dismiss all my attempts to steer the call back on topic. FML
Today, my boss yelled at me, telling me that I can't answer the phone anymore. Not because I do a bad job, but because a co-worker whined about it being her job. People call her and complain about how rude she is and then ask to talk to me. FML
Today, my phone cut out during a call for a job interview. I tried calling them back, but there was no answer. Later, I got an email from the interviewer, saying I was no longer being considered for the position due to my being "rude and unprofessional." FML
Today, while I was working customer support, a lady hung up on me mid-sentence, and I trailed off, saying, "…aaannnddd you hung up on me like a bitch." Turned out she was still on the line and had just accidentally hit mute. FML
Today, in a big meeting, my secretary calls me saying that I have an important call waiting. I put the call through. It was my beautician, confirming my appointment to get rid of an ingrown hair. I hurriedly confirm and hang up to see everyone in the room giggling. The speaker phone was on. FML
Today, while working at my call center, I took a phone call. The guy on the other line just yelled "FUCK YOU!" twice at the top of his lungs before hanging up on me. But of course, the phone agent is always at fault. FML
Today, the power went out at work. As everyone left the building to go home, the owner came in to inform me that, since the phones were on a battery back up, I would be staying to man them. The phones rang 2 times in the 4 hours I sat in the dark by myself. Both times were telemarketers. FML
Today, I work at a medical practice with over 30,000 Patients. Due to staff sickness and vacations, we only have 50 appointments available. I work on the phones, taking appointments. FML
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Top comments
Sunflower1919 19
Explain at the start of the call that the phone lines are bad and that if it cuts out that you're not hanging up on them. They'll call back or at the very least not think you're a bitch :)
Jak0p 25
I understand how that is annoying, but at least you know that it will happen and you can tell your clients at the beginning of a call.
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Comments (48)
Byzantinefalopia 5
You mean your ex-boyfriend right? AmIrightpeople?
rocker_chick23 27
No you're not right. This FML has nothing to do with relationships
Drnknmonkey08 12
I would of explained it before hand and got a number to call back for when you got disconnected so you weren't thought of as that rude bitch.
fushengyuan 20
R u over thinking about it?
Bekahlynn99 14
So you're spending those two minutes on FML? ???
Invisigirl 7
Assuming they're calling and on FML at the same time. If that was the case, they have bigger problems, like looking at losing their job.
S_Gnu 17
It's important not to be a bitch when helping someone with their bitch.
bibble27 9
Two minutes spent posting on fml. Jk I know these posts take forever to upload .
super_mandy 6
Good thing you're spending those less than 2 minutes on FML;)
bjg1009 3
Just explain the phone lines suck at the beginning of the call or if you're desperate maybe call some of them back using a cell phone.
usnwife 18
"Thank you for calling ____. We are currently having some issues with our phones, may I have your name and call-back number in case we are disconnected?" Then continue as normal. Disconnected? You can call them back (maybe on your cell if its allowed instead?) and you're not a bitch! Problem solved.
Miss_Syntax 15
Haha I'm also a veterinary receptionist. Good luck!