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FMyLife
samantha United States

Today, in the fitting room at Old Navy, a customer asked me if we sold Calvin Klein jeans. I replied "no ma'am, this isn't a department store, we only sell Old Navy jeans." She left, and complained to my manager, who informed me that "the customer is always right." FML

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Dead leaves, the first cold of the season and an umbrella flipped inside out: fall, the season of grace.

Same thing different taste

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**** her! **** her right in the ear!

ionelementz112 0

Have a friend pose as a customer and give you a home made coupon that says "All the shit I want for free". They're the customer; they're right.

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Comments (117)

How can they be right when you don't carry that brand?? You can't sell what you don't have..... I so do not miss retail.

Or, in this case, the customer is not right, and is, in fact, retarded.

Jillybeanx26 0

Omg customers can be so difficult some times. I work at Old Navy too, and I've had almost the same experience except they were asking for Levi's... and my manager told them that Gap sold them instead.

Floatout2sea 0

Your manager is RETARDED! No where near as dumb as the customer for complaining though. I hate when people whine about it being the EMPLOYEE's fault when it is something they have no control over.

i also work at old navy and the same thing happened to me. a customer asked if we sold levi strauss, while i was in the denim sec, and i told her that we only sold old navy clothing. except my manager backed me up with the same explanation that you told her lol

AHAH!! I used to work at Old Navy too, all the employees there are freaking zombies.

I HATE HATE HATR CUSTOMER LIKE THAT WITH ALL MY HEART !!!!!!!!!!!!!!!!!!!!!!

Apparently you were supposed to cross out Old Navy with a sharpie and write "Calvin Klein" in kindergarten handwriting. And yeah, some people need deserve a condescending attitude.

This is the problem with stores that higher managers because they've been there a long time, not because they would make good managers.

The customer is NOT always right. They can be dead wrong sometimes. Tell your boss to **** off.