Today, in the fitting room at Old Navy, a customer asked me if we sold Calvin Klein jeans. I replied "no ma'am, this isn't a department store, we only sell Old Navy jeans." She left, and complained to my manager, who informed me that "the customer is always right." FML
Collection
Halloween
A failed costume, stolen candy and a very real scare: Halloween, the one night when fear is allowed.
Today, I went shopping for a new pair of jeans. I was feeling good about the fact that I was going down a waist size until the cashier decided to discuss with me, three co-workers, and the ten other people in line how she didn't even know jeans came in sizes that big. FML
Today, a customer said the pants she was buying rang up more than advertised. I quietly told her plus-sizes were not on sale. The customer yelled in front of a whole line of people, "So I'm fat and can't read! Any other insults you'd like to throw at me?" and stormed out of the store. FML
Today, a heavy set lady came to my boutique asking for our "largest" 28in size jeans. I decided to humor her by giving a 52 mislabeled as a 28. It fit perfectly! She happily bought it and left. Later, her mother, who is a Super Karen and twice her size, came to complain about me to the owner for bodyshaming her daughter. FML
Today, a customer yelled at me because we didn't have any laptops in stock. I work at a clothing store. FML
Today, I was in a department store with my three year old daughter to buy some new jeans. I took her into the dressing room with me and as I began to take off my pants she yells, "Mommy, you can't go peepee in here!!" I am no longer welcome in that particular store. FML
Today, a customer told me that there was no way he was paying for his shopping. He then walked off. As it turns out, the customer IS always right. FML
Today, while standing in line at the grocery store, I noticed that myself and the woman in front of me were wearing the same shirt. As she was about to leave, I said to her "Hey! I'm wearing that shirt!" She turned to me and replied, "Not in THIS size you aren't." FML
Today, I thought the cashier said the new blouse I picked out was ugly as she was ringing me up. I'm really self-conscious about my fashion sense, so I snapped and started yelling at her. It wasn't until she was close to tears did I find out she said "lovely" not "ugly". So, that's another store I can't go back to. FML
Today, I went shopping with a friend. She went to try some clothes on and came out to ask for my opinion. "Hell no! That shirt is awful!" She wanted to show me the pants. The shirt was hers. FML
Today, I went shopping with my grandma. Told her I saw a pretty dress I liked. She asked me who would fit in that? When I replied they have it in different sizes. She replied with, "Yeah but definitely not yours.". FML
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Top comments
Jimboom 12
**** her! **** her right in the ear!
ionelementz112 0
Have a friend pose as a customer and give you a home made coupon that says "All the shit I want for free". They're the customer; they're right.
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Comments (117)
kt20 0
I think it really matters how you said it. You could have left out "this isn't a department store." That has the potential to be condescending...unless you weren't, in which case HELLO.
jesusjr 0
On the bright side, you can now use your store discount on Calvin Klein jeans!
Jimboom 12
Should have turned around to her and said "No madam, this is a library, not a department store" just to mess with her. If you had done that she probably would have left all confused and reaching for her medications.
JenDanielle917 13
She would've seen the racks & racks of clothes, & the big sign in the front of the freaking store that says OLD NAVY, so I don't think she'd be fooled. Justsayin.
leoladie23 0
hhahaha @ 13!! sometimes i wonder if people are paid to come in and annoy the **** out of retail employees. i used to work at an ice cream shop, and sometimes people would come in and say id like some ice cream, to which i responded "ah were fresh out"
kayykatastrophii 0
That makes no sense. How can the customer always be right if it DOES only sell one type of jeans? What were you supposed to do? Lie to her? You'd probably be in more trouble for that.
Dance13 0
You should post this story up on www.notalwaysright.com it is a website about costumers that think they are always right when they aren't
Megan_fml 0
wtf?! how was the customer right in this case???
hollajolla 0
this should be on notalwaysright.com instead, this is not an fyour life
ChaosZirconia 0
This is why I hate retail.
SVT_fml 0
This is awesome because I work at Old Navy and my manager would have come a laughed with me about this!