Today, Dell's tech support called to tell me that the laptop I sent to them was going to cost an extra $300 to fix, because of the shattered screen. When I mailed my laptop to them, the touchpad wasn't working. The screen was fine. FML
Collection
Halloween
A failed costume, stolen candy and a very real scare: Halloween, the one night when fear is allowed.
Same thing different taste
Today, I got my laptop back after sending it to Dell to repair water damage after a night of partying. Dell returned my computer unrepaired, saying it was unfixable. When I called to ask why they couldn't fix it, they told me it was a biohazard. Someone got drunk and pissed on my laptop. FML
Today, I got my phone back after bringing it in to get a crack in the screen repaired. The crack is fixed, but now the touch screen doesn't work and it won't connect to the Internet. I essentially paid to have my phone broken even more. FML
Today, I got my laptop back after waiting weeks for it to be fixed. It turns out that they didn't fix it; they dusted it off, held it for a few days, and sent it back. FML
Bob the Builder
Today, I was feeling pretty proud of myself for building an Ikea shelf/dresser combo completely by myself. When going to put the last drawer together, I dropped one of the boards. The corner landed perfectly in the middle of my phone screen, shattering it. It's going to cost $230 to fix it. FML
Today, I got a new laptop for Christmas. The picture on the box showed a woman balancing it on one finger to show how light it was, so I tried it myself. I dropped my laptop, breaking the hard drive and putting a massive crack down the screen. FML
Today, I finally got my laptop back after my friend broke it a few weeks ago. As I walked back into our place with my laptop in my bag, the same friend burst out and tackled me. My bag fell and slammed into the floor. Guess who has to pay for another repair. FML
Today, I stepped on the MacBook Air I purchased 4 days ago. The screen snapped in two, and I didn't buy insurance because I promised myself I would be "extra careful." $3500 well spent. FML
Today, after five months of working overtime and doing my own repairs around the house, such as patching my own roof to save money, I walk into my home office. I find my $2500, week old, top of the line laptop won't turn on because it's drenched in water. Apparently there's a leak in the roof. FML
A tale as old as… well, 2007?
Today, I got my phone fixed after the screen had been shattered for four months straight. Then, the moment they handed it to me, it fell straight to the floor and shattered. Again. FML
Today, my brother yelled at me, calling me a "no-good fucking whore", because I couldn't fix his laptop. The same laptop he threw on the floor after screaming "FUCKING HEAL MEEE!" at his game. As ever, my parents took his side, refusing to believe that I can't fix a cracked monitor. FML
Top comments
mikezz22 4
ouch, ship with fedex?
Sienna420 4
So many things wrong with Dell. I think I'll add this to my list of reasons.
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Comments (187)
BellaMarta 19
I bet the FedEX guy chucked your computer over the fence.
ZeroIce 12
Dell sucks. They scam people all the time.
A7X_LoVeee 10
Dell's shit. I had a bad experience with them and will NEVER buy any of their products. I suggest you do the same, otherwise you're guaranteed problems.
antart3 18
Use a mouse perhaps??
kareltje 17
Well, depending on how you wrapped and packaged it... you may just have deserved it...
XanderJayNix 17
I have a computer that is the digital equivalent of Frankenstein. Built from 15$ worth of spare Win98 parts at a yardsale, running win XP. 40Gb Hd, 256Mb ram. I also have two netbooks. A Dell, and an Acer. My dad has a brand new Dell. His wife has a Toshiba. Guess which of those 5 computer runs the best. That's right, ole Frankie, is superior to any of the professionally built models. Oh, and I've never once been told what wires connect where, I just plugged shit in and it worked.
alsgirl 24
Show off! So, how much do you charge :-p
ExpertOfDerps 4
Wait, how does that make any sense? The 40GB HDD and the 256 RAM speaks for itself, laptops nowadays have at least 2 gigs of RAM and at least a 100GB hard drive. I'm assuming the CPU is old as hell, too. Your Frankenstein computer must be a miracle if it runs faster than modern Dell & Toshiba laptops with those specs.
MrBoredomioo 18
that's because you have netbooks, if you had decent manufacturer PCs, Frankie would make you laugh
KYLAisaBITCH 4
Next time, watch YouTube videos, and google how to fix (insert broken/non-working thing here) and order the part you need for a FRACTION of the cost, and fix it yourself. My laptop screen broke, within warranty, and I paid $70 to fix the screen myself, a year later, instead of the $500 they said would cost to fix it.
vucui 21
I bought an Alienware right after Dell took over, and it is the biggest piece of feces money can buy. However, my ol' e1505 Inspiron from Dell is still working great. Now on topic. If your computer is under warranty, and it has hardware replacement, they need to replace your screen, shipping fault or no. If they do not, threaten to report to the BBB (better business bureau). I had to go that route with my poop computer mentioned above. Good luck, OP
JAckBAuer86 1
YDI for owning a Dell...
Lowie18 0
YDI for getting a Dell in the first place!!