Today, Dell's tech support called to tell me that the laptop I sent to them was going to cost an extra $300 to fix, because of the shattered screen. When I mailed my laptop to them, the touchpad wasn't working. The screen was fine. FML
Collection
Halloween
A failed costume, stolen candy and a very real scare: Halloween, the one night when fear is allowed.
Same thing different taste
Today, I got my laptop back after sending it to Dell to repair water damage after a night of partying. Dell returned my computer unrepaired, saying it was unfixable. When I called to ask why they couldn't fix it, they told me it was a biohazard. Someone got drunk and pissed on my laptop. FML
Today, I got my phone back after bringing it in to get a crack in the screen repaired. The crack is fixed, but now the touch screen doesn't work and it won't connect to the Internet. I essentially paid to have my phone broken even more. FML
Today, I got my laptop back after waiting weeks for it to be fixed. It turns out that they didn't fix it; they dusted it off, held it for a few days, and sent it back. FML
Bob the Builder
Today, I was feeling pretty proud of myself for building an Ikea shelf/dresser combo completely by myself. When going to put the last drawer together, I dropped one of the boards. The corner landed perfectly in the middle of my phone screen, shattering it. It's going to cost $230 to fix it. FML
Today, I got a new laptop for Christmas. The picture on the box showed a woman balancing it on one finger to show how light it was, so I tried it myself. I dropped my laptop, breaking the hard drive and putting a massive crack down the screen. FML
Today, I finally got my laptop back after my friend broke it a few weeks ago. As I walked back into our place with my laptop in my bag, the same friend burst out and tackled me. My bag fell and slammed into the floor. Guess who has to pay for another repair. FML
Today, I stepped on the MacBook Air I purchased 4 days ago. The screen snapped in two, and I didn't buy insurance because I promised myself I would be "extra careful." $3500 well spent. FML
Today, after five months of working overtime and doing my own repairs around the house, such as patching my own roof to save money, I walk into my home office. I find my $2500, week old, top of the line laptop won't turn on because it's drenched in water. Apparently there's a leak in the roof. FML
A tale as old as… well, 2007?
Today, I got my phone fixed after the screen had been shattered for four months straight. Then, the moment they handed it to me, it fell straight to the floor and shattered. Again. FML
Today, my brother yelled at me, calling me a "no-good fucking whore", because I couldn't fix his laptop. The same laptop he threw on the floor after screaming "FUCKING HEAL MEEE!" at his game. As ever, my parents took his side, refusing to believe that I can't fix a cracked monitor. FML
Top comments
mikezz22 4
ouch, ship with fedex?
Sienna420 4
So many things wrong with Dell. I think I'll add this to my list of reasons.
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Comments (187)
gnosiso 0
What kind of laptop?
jay1010 0
sue them
brose111 0
Behold. Dickheads Enjoying Losing Lbuisness. That is truly what DELL is. They want me to replace my 11year old motherboard because my 11 year old hard drives are fries
PandaLoverXD 12
:O They must've man-handled your computer pretty badly for the screen to have cracked! I've dropped my computer from a height of about four feet (on accident) quite a few times and it has never even gotten close to having a shattered screen.
silverdarklion 6
Doubt it was the shipping, Dell probably smashed the screen to get more money
stephc12 0
my touchpad wasn't working and the guy that did mine told me to hit F11. lol.
Lockjaw2k 5
That's why we offer insurance with every package we ship at the USPS. Most people think, "It's already broken". Six bucks would have saved you 300.
reilyn 10
Their fault, yours or the mail, you shouldn't have to pay $300. Get your own screen online and replace it yourself. I've replaced two laptop screens. One was $120 with shipping and handling, the other was $90 with shipping and handling. Changing them out is simple. Tell them to **** themselves.
johnjkl 22
Always take a picture before you send it slob with proof that it is yours for example you holding the labtop
theaustin 16
it's called a mouse