Today, Dell's tech support called to tell me that the laptop I sent to them was going to cost an extra $300 to fix, because of the shattered screen. When I mailed my laptop to them, the touchpad wasn't working. The screen was fine. FML
Collection
Fall
Dead leaves, the first cold of the season and an umbrella flipped inside out: fall, the season of grace.
Same thing different taste
Today, I got my laptop back after sending it to Dell to repair water damage after a night of partying. Dell returned my computer unrepaired, saying it was unfixable. When I called to ask why they couldn't fix it, they told me it was a biohazard. Someone got drunk and pissed on my laptop. FML
Today, I got my phone back after bringing it in to get a crack in the screen repaired. The crack is fixed, but now the touch screen doesn't work and it won't connect to the Internet. I essentially paid to have my phone broken even more. FML
Today, I got my laptop back after waiting weeks for it to be fixed. It turns out that they didn't fix it; they dusted it off, held it for a few days, and sent it back. FML
Bob the Builder
Today, I was feeling pretty proud of myself for building an Ikea shelf/dresser combo completely by myself. When going to put the last drawer together, I dropped one of the boards. The corner landed perfectly in the middle of my phone screen, shattering it. It's going to cost $230 to fix it. FML
Today, I got a new laptop for Christmas. The picture on the box showed a woman balancing it on one finger to show how light it was, so I tried it myself. I dropped my laptop, breaking the hard drive and putting a massive crack down the screen. FML
Today, I finally got my laptop back after my friend broke it a few weeks ago. As I walked back into our place with my laptop in my bag, the same friend burst out and tackled me. My bag fell and slammed into the floor. Guess who has to pay for another repair. FML
Today, I stepped on the MacBook Air I purchased 4 days ago. The screen snapped in two, and I didn't buy insurance because I promised myself I would be "extra careful." $3500 well spent. FML
Today, after five months of working overtime and doing my own repairs around the house, such as patching my own roof to save money, I walk into my home office. I find my $2500, week old, top of the line laptop won't turn on because it's drenched in water. Apparently there's a leak in the roof. FML
A tale as old as… well, 2007?
Today, I got my phone fixed after the screen had been shattered for four months straight. Then, the moment they handed it to me, it fell straight to the floor and shattered. Again. FML
Today, my brother yelled at me, calling me a "no-good fucking whore", because I couldn't fix his laptop. The same laptop he threw on the floor after screaming "FUCKING HEAL MEEE!" at his game. As ever, my parents took his side, refusing to believe that I can't fix a cracked monitor. FML
Top comments
mikezz22 4
ouch, ship with fedex?
Sienna420 4
So many things wrong with Dell. I think I'll add this to my list of reasons.
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Comments (187)
ManicGypsy 22
I know from experience that when you send a laptop into Dell for repair, they send you a special box to ship it in to avoid damaging it. Perhaps OP got in too big a hurry and shipped it out in his own, not-as-special box? All I know is they replaced my screen free when it got messed up, and I was only out a computer for a couple days. :)
BulletCatcher12 0
****** shipping companies.
TheyCallMeDamien 18
Make a formal complaint to the company that shipped it and demand reimbursement. However if you sent through the regular postal service without insurance well....
xxxx420 1
They do this kind of shut to get more money out of you. They probably had someone drop it on purpose
BobbieH 19
You didn't insure the shipment?
megotswag 0
Haha you just got hoe'd.
SlightlyUnstable 6
On a separate note and just to add to the comments about Dells- I've never had any other laptop than a Dell and I'm extremely satisfied, especially with my latest one.
iwadasn 33
Same here. I've had mine for years with no problems.
jen_h8119 4
FEDEX has been caught just tossing packages onto porches, over fences, tossing them around in the truck, etc... But I'm sure other companies do the same thing and just haven't been caught yet including the post office... As far as Dell computers go, I don't like them. I've owned about 8 different Dell PC's and had problems with all of them. The Army base that I live on just got rid of all their Dell computers because Dell tech support wouldn't come fix them or help them over the phone either. And Dell's customer service went to shit.
DearlyStars 5
The more likely case is you packaged it wrong.
FredtheFailLord 4
You deserved it. It's a Dell. I remember when I ordered a desktop and they built it with incompatible parts.