Today, Dell's tech support called to tell me that the laptop I sent to them was going to cost an extra $300 to fix, because of the shattered screen. When I mailed my laptop to them, the touchpad wasn't working. The screen was fine. FML
Collection
Halloween
A failed costume, stolen candy and a very real scare: Halloween, the one night when fear is allowed.
Same thing different taste
Today, I got my laptop back after sending it to Dell to repair water damage after a night of partying. Dell returned my computer unrepaired, saying it was unfixable. When I called to ask why they couldn't fix it, they told me it was a biohazard. Someone got drunk and pissed on my laptop. FML
Today, I got my phone back after bringing it in to get a crack in the screen repaired. The crack is fixed, but now the touch screen doesn't work and it won't connect to the Internet. I essentially paid to have my phone broken even more. FML
Today, I got my laptop back after waiting weeks for it to be fixed. It turns out that they didn't fix it; they dusted it off, held it for a few days, and sent it back. FML
Bob the Builder
Today, I was feeling pretty proud of myself for building an Ikea shelf/dresser combo completely by myself. When going to put the last drawer together, I dropped one of the boards. The corner landed perfectly in the middle of my phone screen, shattering it. It's going to cost $230 to fix it. FML
Today, I got a new laptop for Christmas. The picture on the box showed a woman balancing it on one finger to show how light it was, so I tried it myself. I dropped my laptop, breaking the hard drive and putting a massive crack down the screen. FML
Today, I finally got my laptop back after my friend broke it a few weeks ago. As I walked back into our place with my laptop in my bag, the same friend burst out and tackled me. My bag fell and slammed into the floor. Guess who has to pay for another repair. FML
Today, I stepped on the MacBook Air I purchased 4 days ago. The screen snapped in two, and I didn't buy insurance because I promised myself I would be "extra careful." $3500 well spent. FML
Today, after five months of working overtime and doing my own repairs around the house, such as patching my own roof to save money, I walk into my home office. I find my $2500, week old, top of the line laptop won't turn on because it's drenched in water. Apparently there's a leak in the roof. FML
A tale as old as… well, 2007?
Today, I got my phone fixed after the screen had been shattered for four months straight. Then, the moment they handed it to me, it fell straight to the floor and shattered. Again. FML
Today, my brother yelled at me, calling me a "no-good fucking whore", because I couldn't fix his laptop. The same laptop he threw on the floor after screaming "FUCKING HEAL MEEE!" at his game. As ever, my parents took his side, refusing to believe that I can't fix a cracked monitor. FML
Top comments
mikezz22 4
ouch, ship with fedex?
Sienna420 4
So many things wrong with Dell. I think I'll add this to my list of reasons.
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Comments (187)
linnie_wesker 20
Something similar happened to me with Toshiba... I had ONE broken key which they said they would fix for free, then turned around and said they wanted 175$. I told them to just mail it back to me and they LOST it, took almost two months to find it, and then wanted me to pay to have them ship it back. That whole company sucks.
ronski 41
Are you sure that they're talking about your laptop? I put a laptop in once (not Dell) & they phoned to tell me that something else was wrong with it. Turned out they got the laptops mixed up some how
mikeymayhem_87 15
That's why I use a mouse. Touch pads suck!
mikeymayhem_87 15
Regardless... That does suck, OP
derek2024 1
Don't pay that crap, tell them to shove it !
astralvagan 20
Something very similar happened to me a couple years ago with HP.... All I had to do was jump through about 27 hoops and dance around for with them for a little while before I realized it was the shipping company's fault. That's another story though
Benelli_SkM 0
That's what you ******* get for using a dell.
THE_A_TEEN 28
...and all other laptops are soo ******* superior, they'll never break down or get viruses, or be defected. Dell is the only computer company with the world's worst computers. (sarcasm) Shut up, seriously...
69ing_Chipmunks 9
I've had my Dell for years. I've dropped it so many times, fell on it, and have had my dog manage to drag it off a few times. Besides a chewed charger and a few scratches on the outside, I have not had one problem. I'd say for being the worst laptops ever (apperantly), mine's been quite the trooper.
THE_A_TEEN 28
You're right, my dad has a dell, and it still ******* works. "all dell products are shit", my arse!
j_cat187 20
The new dells do feel plasticky.
star14 0
Oh well
hateevryone 15
they probably broke the screen themselves.
lowie89 7
Hope you got the shipping insurance on it!