Today, a customer gave me hell because a high-spec game he bought wouldn't run on his ancient Windows XP PC. I ended up having to profusely apologize and refund him. Whoever coined the phrase "the customer is always right" should probably be shot, run over by a bus, then shot a few more times. FML
Collection
Halloween
A failed costume, stolen candy and a very real scare: Halloween, the one night when fear is allowed.
Today, a customer spent ages bitching me out, because he refused to believe he needed to upgrade his computer, which still runs Windows 98, in order to install a modern game for his grandson. He ended up calling my manager and trying to get me fired for scamming him. FML
Today, at work, a woman demanded a refund for a video game. She had no receipt, so due to company policy, I couldn't refund her. She reacted by loudly accusing me of being racist, then yelled that she'd see me in court as she finally stormed out. FML
Today, a customer got angry with me, because store policy says we can't accept returns of unsealed video games unless there's actual damage to the disc. The guy got enraged and started yelling about how I'm a "useless fuckwhistle". I almost got written up for laughing so hard at the insult. FML
Today, I was chewed out by a lady who claimed the laptop she bought wouldn't turn on, and that she wanted a refund. She yelled and shoved the laptop at me, not even listening when I told her I didn't even work at that store. FML
Today, my manager cussed me out for being unable to keep a customer happy. That "customer" was a senile old twit who had wandered away from his carer, thought our shop was his living room, and demanded to know who replaced all his furniture. FML
Today, a customer told me that there was no way he was paying for his shopping. He then walked off. As it turns out, the customer IS always right. FML
Today, I told a customer that we don't do refunds. He responded by throwing his wallet at my face and accusing me of stealing it. FML
Today, a customer yelled at me so furiously that she sprayed my face with spittle. I had to stand there, smiling and politely explaining that I needed to see a receipt before I could give her a refund. When she finally gave up and left, my boss bitched me out for "provoking the customer". FML
Today, I got yelled at by a customer for saving them money. FML
Today, my boss came around to my way of thinking. He called our customers a "bunch of assholes" and to kick them out if they gave me trouble. When a lady began yelling at me for "setting the damn prices too high" I told her to leave. My boss soon bitched me out for being unprofessional. FML
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Top comments
hfslkp47012759 28
UGH, WHY won't Call of Duty work on my ATARI GOD CUSTOMER SERVICE IS USELESS
lexiieeex3 32
I once had to give a customer a refund on an item I apparently "didn't put in the bag" when working in retail. I saw her take it out of the shopping bag on her way out the door.
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Comments (124)
MzZombicidal 36
I know the pain, OP. I once had a customer yell at me for not vacuuming quietly and made me apologize for disturbing them. People end up on crazy power-trips sometimes. Especially when they know you can get in trouble for defending yourself. :/
hfslkp47012759 28
UGH, WHY won't Call of Duty work on my ATARI GOD CUSTOMER SERVICE IS USELESS
Scorpio01 16
Come to me with that smile of yours and I'll make COD work on an ATARI
JMichael 26
Have you tried turning it off and back on?
davincidasecond 24
"Okay, so to fix this problem I'm going to need you to follow these steps: Open your window, then look down to street level. Jump."
JamesILoveFML 11
Try resetting it.
daniel271 13
Nah magnavox Odyssey
cOOkiEzRgOOd 22
PC Games have minimum and recommended specs on them, his fault for not checking that to be honest.
Kristoffer 35
Yep, but he's certainly not reasonable enough to accept that.
lexiieeex3 32
I once had to give a customer a refund on an item I apparently "didn't put in the bag" when working in retail. I saw her take it out of the shopping bag on her way out the door.
igive 29
did she get away with it?
lexiieeex3 32
As OP said, "The customer is always right."
Twigman8 15
Something similar has happened to me working at an unnamed fast food restaurant. I put all items in the bag, and she later came in claiming she did not receive 2 of the items. And, with the customer always right, we not only gave her the items but also refunded the entire order. It is a very dumb rule. I feel for you, #4 and OP as well
tj4234 36
Considering the fact that you saw her take the item out her bag, were you not able to block the refund on the basis that it's a scam? This is why I'm glad I live in the UK. Over here you are only legally entitled to a refund if you have the receipt and the item is faulty. All other times the refund is at the retailers discretion.
Polynomial 28
Notalwaysright.com my friends.
rocker_chick105 31
I had to give a woman a new bra in exchange for one that she obviously wore and that was over a year old. It wasn't even white anymore and smelled like cigarettes, but the refund policy is loose so she was able to replace it with a new one... It was disgusting.
tonyfan00 38
Can't fix stupid. FYL
andrmac 25
Well for him it would be a vasectomy.
Mathalamus 25
X isn't ancient. that's windows ME or any of the DOS era operating systems.
WOTAN1488 24
You are correct, despite (as usual) democratically speaking, according to the votes, you're not.
Mathalamus 25
If I ran by democratic process, I would not be here. Humph, I run by the far superior method of not giving a crap about down votes without reason. Democracy tends to suck anyway.
CoffeeChickBlows 13
Damn, the pretentious fuckery is strong in this thread.
Mathalamus 25
how cute, you think its a pretension. it isn't. any self respecting person wouldn't care about Downvotes Without Reason, because, its, well, Without Reason. seriously, if i make a comment, and get downvoted, without a reply how am i supposed to know what i did wrong?
CoffeeChickBlows 13
You don't know what you did wrong, yet you're sure the downvotes were "without reason"? That makes no sense. And you obviously do care because you're posting a bunch of comments making a big deal about it. God damn, whine harder why don't you? Haha.
UO88 10
So in your mind, XP is not ancient and Windows ME is, yet they were released a year apart from each other. Hmm.
Kristoffer 35
XP is definitely ancient in computer terms. And more importantly, a computer built in the XP era is not going to have the hardware to run modern games. My computer was built for and around Windows 7 as a gaming computer, and I'm now having to upgrade the hardware for Fallout 4.
TayaLarkin 3
Windows xp came out in 2001. There are high school kids younger than this guy's operating system.
MATsam12 2
A windows XP pc worth the proper hardware will run any game. Maybe update your knowledge on os systems, because XP is far better than 8, 8.1, or 10. I've gamed on pc's since 95'.
tarlax 11
A lot of games these days won't run on anything older than Windows 7. And I'm pretty sure the latest versions of DirectX aren't compatible with XP, so you wouldn't be able to run any games requiring those versions. So in short, you're completely full of shit.
quesocoatl 14
fallout 4 sure won't, have you looked at minimum requirements for any new games or are you just pulling facts out of your ass?
zaidthunder1 27
There's gonna be one issue. A message will pop saying 'Your Windows version is not supported, please upgrade your system'.
ThatHorse 15
You're an idiot #8 Windows XP runs on ancient source code that can't take advantage of modern hardware.
KhaleesiDannie 26
#44 It's the code of the first men
TheNewGuy03 29
8 -- I'm pleased to inform you that you are full of shit and have successfully revealed to the world that you know jack shit about software. If you really gamed on PCs "since '95" and have played *any* recent game, you would know that, so I would have to call BS on that, too. It happens in reverse as well: as an example, I attempted to load Chip's Challenge onto my W10 PC, and failed. You would have to either run a VM or run it in compatibility mode with an older DOS-based OS. In summary, you're full of asscheeks.
Kristoffer 35
#56 - I was able to get Fallout 3 to run on Windows 10 (my laptop) but in general you're correct about older games, and it certainly didn't work on a fresh default install. There are virtualization programs that can let you run an OS inside your modern OS for the purpose of running older software such as games, and I can run the older Fallout games on my Widows 7 desktop computer but I never bothered to do so on my laptop.
antisolid87 5
False as there are games that require more than 4gb of ram or use directx that only vista or newer have. (yes I know about xp 64bit however driver support for that is poor considering it is no longer a supported os)
TheNewGuy03 29
76, of course. You basically disassembled and repackaged what I said, haha. Ultimately, this all is just a byproduct of the transition between system architectures. W7, by default, is 64-bit; running W7 in 32-bit mode limits the amount of RAM you're able to use in the first place (4GB if I recall), which effectively makes it useless on non-64-bit processors.
sailorluna92 6
I literally have no words for you. You're lucky my boyfriend didn't see this because he would lose his mind over the stupidity.
jay_south 19
IIRC 'the customer is always right' was the slogan for a department store. Needless to say, it's no longer in business.
MagnusDeus 24
I think everyone should have to work in costumer service at least once. Teaches good lessons about respect, and humility.
tarlax 11
Yeah, those damn costumers...
tarlax 11
Yeah, those damn customsrs...
RedPillSucks 33
first time a duplicate posting has made sense in each instance.
AyeJay101 25
It also teaches people how to take advantage of the retail business.
TokioCore 17
As #3 said, you can check the specs of the game on the case or online. I would think this invalidates any complaint of this type. Anyway rudeness was unnecessary.