Today, a customer gave me hell because a high-spec game he bought wouldn't run on his ancient Windows XP PC. I ended up having to profusely apologize and refund him. Whoever coined the phrase "the customer is always right" should probably be shot, run over by a bus, then shot a few more times. FML
Collection
Fall
Dead leaves, the first cold of the season and an umbrella flipped inside out: fall, the season of grace.
Today, a customer spent ages bitching me out, because he refused to believe he needed to upgrade his computer, which still runs Windows 98, in order to install a modern game for his grandson. He ended up calling my manager and trying to get me fired for scamming him. FML
Today, at work, a woman demanded a refund for a video game. She had no receipt, so due to company policy, I couldn't refund her. She reacted by loudly accusing me of being racist, then yelled that she'd see me in court as she finally stormed out. FML
Today, a customer got angry with me, because store policy says we can't accept returns of unsealed video games unless there's actual damage to the disc. The guy got enraged and started yelling about how I'm a "useless fuckwhistle". I almost got written up for laughing so hard at the insult. FML
Today, I was chewed out by a lady who claimed the laptop she bought wouldn't turn on, and that she wanted a refund. She yelled and shoved the laptop at me, not even listening when I told her I didn't even work at that store. FML
Today, my manager cussed me out for being unable to keep a customer happy. That "customer" was a senile old twit who had wandered away from his carer, thought our shop was his living room, and demanded to know who replaced all his furniture. FML
Today, a customer told me that there was no way he was paying for his shopping. He then walked off. As it turns out, the customer IS always right. FML
Today, I told a customer that we don't do refunds. He responded by throwing his wallet at my face and accusing me of stealing it. FML
Today, a customer yelled at me so furiously that she sprayed my face with spittle. I had to stand there, smiling and politely explaining that I needed to see a receipt before I could give her a refund. When she finally gave up and left, my boss bitched me out for "provoking the customer". FML
Today, I got yelled at by a customer for saving them money. FML
Today, my boss came around to my way of thinking. He called our customers a "bunch of assholes" and to kick them out if they gave me trouble. When a lady began yelling at me for "setting the damn prices too high" I told her to leave. My boss soon bitched me out for being unprofessional. FML
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Top comments
hfslkp47012759 28
UGH, WHY won't Call of Duty work on my ATARI GOD CUSTOMER SERVICE IS USELESS
lexiieeex3 32
I once had to give a customer a refund on an item I apparently "didn't put in the bag" when working in retail. I saw her take it out of the shopping bag on her way out the door.
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Comments (124)
gobiteme2 34
OP go ahead and really tell us how you feel.
LickMyPooter 8
Whoever came up with the phrase "the customer is always right," was probably a customer him/herself.
cnbcad 15
XP is old but I know a few who still us it because it has a few uses that the newer ones can't do easily. And if you have decent equipment it runs most stuff. But regardless who hasn't seen the no returns on software signs that are posted all over retail electronics outlets??
sillygirl247 14
I agree
nawee 11
I feel Your pain
LeonDaRealProfi 6
always make 5 security shots -NYPD
mersinkin757 2
I hate how miss quotes stick more than what they actually said. He said "when a costumer walks into a store they are right in what they want." The reporter just put down what he wanted to hear. The guy threw a fit and had the reporter retract the statement the next day. They put it in the last page where people didn't really see it. So no one remembers it.
ADOG2645 17
What costume was he wearing?
cylonN6 3
This sounds scarily similar to the behaviour of one of my ex's.
ADOG2645 17
Could I run Battlefeild 4 on the old tire in my shed?
Blueboty 3
If I owned a store I would have a sign that says you're probably not right and you should listen to the professionals.