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Today, I was taking an order for a patron at the casino. The policy is to "pay first." After explaining this to him, he still refused to pay. After years of being polite, I finally cracked and said, "You are making this really f-ing difficult". This particular patron was our CEO's son. FML
Man that sucks. But the spoiled little fuck had no reason to be rude. If he was the CEOs son he would've already known the policy. He was trying to get on your nerves for sure! Sorry OP. :(
I think "I can't serve you then" would have sufficed
Speak your mind, but please try and be respectful.
Friday 14 November 2014