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Today, a customer that I've been waiting on for years came into the restaurant after a long absence. I said to him, "Hey man, it looks like you lost a lot of weight! How'd you do it?" He replied, "I got cancer." FML
Ouch! But there's no way you could've known that. After that, I think the only thing to say was "I'm sorry to hear that. How are you doing now?"
LOL When I first read this, by "waiting" I thought you meant, "waiting for him to come back"... not "waiting" as in "serving food"... hahaha FAIL for me.
Speak your mind, but please try and be respectful.