That poor little dog!

That is ridiculous. Your business should up-charge for all services to include the wash or turn them away. I would had them a bag of my own shit with the bill.

How old is the owner, exactly? There's a big difference between a 30 year old pissing themselves, and a 70 year old pissing themselves...

You ought to wash the dog and add it to the owner’s bill. Sure, the owner will get pissy about it, but it won’t be the first time today ;)

If you know there is an issue include the wash for free I think somebody's got 20 min of there day they can spare you are in the business of taking care of animals throwing somebody a free wash won't break the bank. That's just as bad as making someone give up their pet because they can't afford procedure then doing the procedure for free then adopting the pet to someone else at no charge. And hell i'm sure you can write if off on you taxes.

Either do it for free for work health and safety reasons, or tell the customer that any time the dog arrives covered in urine, it will be washed and the customer charged. That is feral behaviour and horrible for the dog, too.

So that's how you become the alpha male to dogs? Pee on them?

Wtf?? You pee on your dog??? Imagine what that car must smell like?? Poor dog. Plus, wh not just put the dog on a seat next to you. Ugh people are disgusting and gross. That owner shouldn't have the dog. Who knows if they even bathe it at home? Might say something like, oh I'm too old and frail to wash the dog so I can't. F**cker.

I don't think the dog minds the smell. LOL

something about this has got to be illegal