Miscellaneous: Today, a customer service guy called to fix a problem I've been...

By NotBuyingATractor - 02/09/2015 02:26 - United States - San Francisco

Today, a customer service guy called to fix a problem I've been having with my phone. When it transpired that he couldn't help, he transferred me to another representative. This other representative ended up being a John Deere dealer in Michigan. FML

I agree, your life sucks 21 643

You deserved it 1 528

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Same thing different taste

By ring-a-ding-ding - 06/12/2014 05:18 - United States - Sparks

Today, at work, due to a mix up, I had to call an answering service. I am also from an answering service. We got the problem fixed but I couldn't hang up due to company policy. She couldn't hang up either. We both had to get our supervisors for permission to hang up. FML

I agree, your life sucks 37 187

You deserved it 3 583

By asdfjkl - 06/09/2009 17:27 - United States

Today, I had a long, meaningful telephone conversation. After hanging up, I realized I hadn't had such a great conversation in a long time. Who was it with? The Dell Customer Support guy. FML

I agree, your life sucks 38 223

You deserved it 5 652

Maddening

By Anonymous - 26/03/2024 01:00 - United States - Warren

Today, and for the umpteenth time, my cellphone customer service told me that I have to talk to the FCC due to a screwup on both sides in my cellphone plan. The thing is, I can't get around their stupid automated system, 0 is disabled and I don't want to brute force the 20 other numbers to find a living, breathing human. FML

I agree, your life sucks 382

You deserved it 92

Error!

By Anonymous - 29/12/2019 03:00

Today, I called my cell phone tech support to help with my Samsung device. They sent me contact info for Apple support. FML

I agree, your life sucks 1 504

You deserved it 243

By unfriendlyskies - 02/04/2012 23:40 - United States - Central Falls

Today, I called an airline's customer service line. Apparently the way that they deal with uncommon problems is by having someone put you on hold for twenty minutes, answer and yell something unintelligible at you, put you back on hold, and repeat. This went on for over an hour. FML

I agree, your life sucks 22 289

You deserved it 2 105

By comphone - 19/11/2008 08:00 - France

Today, I went to work 300 miles away from where I live. I couldn't find my customer's address, so I decided to call him. I'd picked up my wireless house phone instead of my mobile. FML

I agree, your life sucks 27 362

You deserved it 9 620

By Beva - 17/01/2013 05:03 - Sweden - Falk?ping

Today, due to technical problems, I had to call the company's IT-support as my computer went totally haywire. I explained via phone that I couldn't access anything. The support then tried contacting me by e-mail and got upset with me when I didn't answer. FML

I agree, your life sucks 33 070

You deserved it 2 398

By Jo - 21/11/2012 05:42 - United States - Los Angeles

Today, I went to the Apple store to try and figure out what's going on with my iPhone. After an hour of speaking to three different geniuses and waiting around, their solution was to "Google it." FML

I agree, your life sucks 26 915

You deserved it 3 965

By IGiveUp - 07/10/2018 13:30

Today, at work, I took a call from an angry customer. After listening to his problem and fully explaining how we could fix it, he called me a stupid girl and said I need more training as I obviously know nothing about my job. I'm the company training coordinator. FML

I agree, your life sucks 2 993

You deserved it 209

By Juicy12Jham - 09/09/2011 03:30 - United States

Today, I was on the phone with Microsoft Customer Service for about a total of 2 hours. That's the longest I've ever talked to anybody. FML

I agree, your life sucks 26 106

You deserved it 4 458

BananaCoconutty 26

Wednesday 2 September 2015 7:16

John Deere stands behind all of their equipment... Except for their manure spreader

gordjess1 19

Wednesday 2 September 2015 7:15

How does that even happen?! Always sucks having to call because you always get transferred from one person to another

Comments

Hildy93 21

Wednesday 2 September 2015 7:14

Was the customer service line based outside of the U.S.?

UhHuhHoney 20

Wednesday 2 September 2015 7:15

It states Michigan...

Jackimo98 24

Wednesday 2 September 2015 7:18

He was probably referring to the phone company

Hildy93 21

Wednesday 2 September 2015 7:21

Yes I was referring to the customer service guy for the phone company....

PhinIt2WinIt 24

Wednesday 2 September 2015 21:37

well that's Indian customer service for ya.

gordjess1 19

Wednesday 2 September 2015 7:15

How does that even happen?! Always sucks having to call because you always get transferred from one person to another

ThatHorse 15

Wednesday 2 September 2015 7:19

You'd be surprised. In my city one of the cell phone dealerships and a fast food joint have the same number and the city hasn't fixed this problem in several months.