Work: Today, due to technical problems, I had to call the company's...

By Beva - 17/01/2013 05:03 - Sweden - Falk?ping

Today, due to technical problems, I had to call the company's IT-support as my computer went totally haywire. I explained via phone that I couldn't access anything. The support then tried contacting me by e-mail and got upset with me when I didn't answer. FML

I agree, your life sucks 33 070

You deserved it 2 398

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Same thing different taste

Unionize!

By worksux - 05/01/2011 20:25 - United States

Today, at work, my computer started acting up. I told my boss I could fix it, but he told me to call the IT department instead. Neither the IT technician or his supervisor could figure it out, so I showed them what was wrong and how to fix it. I was promptly fired for wasting 2 hours of company time. FML

I agree, your life sucks 41 116

You deserved it 4 144

Not so tech savvy

By holliefall - 02/06/2009 08:42 - United States

Today, I called Tech Support because the computer program wouldn't let me open files for my online classes. After an hour, and being walked through the downloading process multiple times. There was a pause and he said, "You're a fucking idiot." and hung up. It still won't work. FML

I agree, your life sucks 51 544

You deserved it 22 749

By Butch - 04/07/2016 17:19 - United States - Mcdonough

Today, our e-mail server went down. When I called IT to find out what the status was, they told me they e-mailed everyone with an update. FML

I agree, your life sucks 13 284

You deserved it 1 144

Thanks mom

By Anonymous - 27/01/2017 00:00

Today, I checked my inbox and realized I got an email from a potential employer, saying they were having trouble getting a hold of me by phone. They called while my mom was using my phone to look up directions to a place, and she answered, kindly hanging up when they asked for me. FML

I agree, your life sucks 7 650

You deserved it 480

By stuff - 16/08/2009 04:36 - United States

Today, I was calling my cable company to tell me how to fix my internet. I stayed on hold for almost half an hour, and then when someone finally picked up, my phone died. FML

I agree, your life sucks 43 665

You deserved it 6 314

By Tiak - 30/03/2009 18:08 - United States

Today, my mom has been calling me every ten minutes, asking me questions about her new computer. She called me at work, and I rudely answered her question. She called back, talked to my boss, saying she was a customer that called in, and I was rude to her. FML

I agree, your life sucks 86 203

You deserved it 16 743

Crisis

By Anonymous - 07/07/2023 18:02 - Canada - St. Catharines

Today, I called the crisis helpline, and because my connection was cutting in and out for a moment, they hung up on me. When I called back, it was shift change, so they hung up again. FML

I agree, your life sucks 831

You deserved it 118

By ring-a-ding-ding - 06/12/2014 05:18 - United States - Sparks

Today, at work, due to a mix up, I had to call an answering service. I am also from an answering service. We got the problem fixed but I couldn't hang up due to company policy. She couldn't hang up either. We both had to get our supervisors for permission to hang up. FML

I agree, your life sucks 37 187

You deserved it 3 583

By lord kuntface - 22/08/2013 21:33 - United States - Fort Myers

Today, my computer stopped connecting to the corporate network. I know what the problem is, but our tech support is so clueless that the only thing they do is utter the dreaded words, "Did you try turning it off and back on?" Meanwhile my boss is yelling at me for not getting any work done. FML

I agree, your life sucks 41 622

You deserved it 3 546

By Anonymous - 25/08/2018 20:30

Today, I spent half an hour on the phone with four departments at my college due to a mistake on my tuition bill. The last guy I talked to told me to call the financial aid office and hung up before I could respond. That was the first office I called. FML

I agree, your life sucks 2 674

You deserved it 155

yup93 7

Thursday 17 January 2013 11:59

Don't you just LOVE people?

Pleonasm 35

Thursday 17 January 2013 12:02

Tell them you faxed your reply back to them. It's like people have no common sense anymore. Like with the doorbell management people...

Comments

yup93 7

Thursday 17 January 2013 11:59

Don't you just LOVE people?

peopleequalshet 10

Thursday 17 January 2013 14:49

Massive fail for the IT department.

SuperKnuckels 6

Thursday 17 January 2013 18:12

reminds me of the Digimon movie, "If your phone is dead, please call this number."

yoyoforpeace 14

Thursday 17 January 2013 22:12

Maybe I missed something but if your phone works and you said it's just your computer that was broken...can't you log onto your email from the phone? Assuming you have a smart cellphone.

hellbilly205 17

Thursday 17 January 2013 23:45

Sense is common, common sense isn't

Pleonasm 35

Thursday 17 January 2013 12:02

Tell them you faxed your reply back to them. It's like people have no common sense anymore. Like with the doorbell management people...

TylerBurden 21

Thursday 17 January 2013 12:08

Writing a letter would be nice either. It would take a little bit of time but since the support is so stupid, I doubt they will fix it soon.

disisDebosbike 2

Thursday 17 January 2013 18:36

You can thank all those pop schools that run the IT ad campaigns for that.. They churn out degrees instead of IT personel.

MrsDarcy_fml 3

Thursday 17 January 2013 12:03

Could you have logged-in to another person's computer?

N3766 20

Thursday 17 January 2013 12:17

I can check from my mobile phone, did you ask me or OP?

vitty_z 16

Thursday 17 January 2013 12:03

I'm going to assume that your company's IT support actually knows nothing about computers...

YepThatsMeee 23

Thursday 17 January 2013 14:59

In my experience, that's the case with most companies' IT support...

spekledworf 18

Thursday 17 January 2013 17:50

When IT support's first question is "Is it plugged in" and you want to slam your head against the wall for the precious moments of your life they have just wasted

xMidna 6

Thursday 17 January 2013 18:33

You'd be suprised at how many people complain that their computer won't turn on and not realised it's not plugged on or the switch is off. There is a reason they ask that. If it wasn't a common occurrence they wouldn't bother.

victus 14

Friday 18 January 2013 2:16

"Have you tried turning it off and back on again?"

cmac86 23

Friday 18 January 2013 9:49

Britain has a show about a situation just like that. I think it's called "the IT guys" or something like that. anyway it's on Netflix

amillionbucks 5

Thursday 17 January 2013 12:06

Comment moderated for rule-breaking.

Show it anyway

capslockisgood 19

Thursday 17 January 2013 12:45

How do you know that OP has a mobile device that can access their e-mail?

joeyl2008 29

Wednesday 2 March 2016 3:19

because it's dick no 2013. They should have a smart phone by now

shzl 4

Thursday 17 January 2013 12:14

I work in IT support at a school, and I know just how stupid people are capable of being when it comes to computers. I can't speak for your company OP, but if it is anything like my school then the poor IT guys get bombarded with problems all day long, most of which are due to user idiocy. Spare a thought for those that clean up your mess, perhaps they were having a bad day.

qirde_15 5

Thursday 17 January 2013 12:24

today is your lucky day. **** your life.

Enslaved 36

Thursday 17 January 2013 12:46

How did they get your e-mail if you didn't give it to them? Did you lead them to believe that was the best way to contact you?

nerdking21 10

Thursday 17 January 2013 13:49

Because it was the IT guys for the company the OP works for. More than likely, they have a database filled with the contact information of all their employees.

superpoptart 24

Thursday 17 January 2013 12:47

Was it the blue screen of death?

SerendipityRose 26

Thursday 17 January 2013 14:19

Roses are red, My screen is blue, Oh, dear god, What the **** did I do?!? (My Dad fixes computers for everyone & this is the bumper sticker I got him for Xmas...)