Maddening

By Anonymous - 26/03/2024 01:00 - United States - Warren

Today, and for the umpteenth time, my cellphone customer service told me that I have to talk to the FCC due to a screwup on both sides in my cellphone plan. The thing is, I can't get around their stupid automated system, 0 is disabled and I don't want to brute force the 20 other numbers to find a living, breathing human. FML

I agree, your life sucks 379

You deserved it 92

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Same thing different taste

By stuff - 16/08/2009 04:36 - United States

Today, I was calling my cable company to tell me how to fix my internet. I stayed on hold for almost half an hour, and then when someone finally picked up, my phone died. FML

I agree, your life sucks 43 665

You deserved it 6 314

By unfriendlyskies - 02/04/2012 23:40 - United States - Central Falls

Today, I called an airline's customer service line. Apparently the way that they deal with uncommon problems is by having someone put you on hold for twenty minutes, answer and yell something unintelligible at you, put you back on hold, and repeat. This went on for over an hour. FML

I agree, your life sucks 22 289

You deserved it 2 105

By Anonymous - 14/01/2014 21:09 - United States

Today, after trying for several days to change some details on the social security website, I got fed up and called them. I waited nearly two hours on hold, and when I finally got through, the guy on the other end just told me to reboot my computer and try again, then hung up on me. FML

I agree, your life sucks 47 151

You deserved it 4 373

By nhanley1 - 02/04/2009 17:07 - United States

Today, my cell phone broke. It wouldn't even turn on. I went online to access my account so that I could order a new phone. I couldn't remember my password. The phone company had an option of "forgot my password". Upon clicking I get a message saying "Your password will be sent to your phone". FML

I agree, your life sucks 65 693

You deserved it 6 230

By NotBuyingATractor - 02/09/2015 02:26 - United States - San Francisco

Today, a customer service guy called to fix a problem I've been having with my phone. When it transpired that he couldn't help, he transferred me to another representative. This other representative ended up being a John Deere dealer in Michigan. FML

I agree, your life sucks 21 642

You deserved it 1 528

By ring-a-ding-ding - 06/12/2014 05:18 - United States - Sparks

Today, at work, due to a mix up, I had to call an answering service. I am also from an answering service. We got the problem fixed but I couldn't hang up due to company policy. She couldn't hang up either. We both had to get our supervisors for permission to hang up. FML

I agree, your life sucks 37 187

You deserved it 3 583

By Beva - 17/01/2013 05:03 - Sweden - Falk?ping

Today, due to technical problems, I had to call the company's IT-support as my computer went totally haywire. I explained via phone that I couldn't access anything. The support then tried contacting me by e-mail and got upset with me when I didn't answer. FML

I agree, your life sucks 33 070

You deserved it 2 398

Error!

By Anonymous - 29/12/2019 03:00

Today, I called my cell phone tech support to help with my Samsung device. They sent me contact info for Apple support. FML

I agree, your life sucks 1 504

You deserved it 243

Gotcha!

By Anonymous - 08/05/2014 03:57 - United States - State College

Today, while at work as a telemarketer, I called a customer on his home phone. Once I was connected, an automated voice said, "To speak with a customer, please press 1." Confused, I pressed one. I then heard loud laughter followed by, "Oh my god! What a dumbass!" before they hung up. FML

I agree, your life sucks 42 294

You deserved it 23 120

By klynn267 - 09/05/2012 11:03 - United States - Portland

Today, I switched cell phone service providers, hoping to upgrade. After working out the details and picking a phone in the store, I got home to find my brand new cell can't get a signal in my house. I already signed the two year contract. FML

I agree, your life sucks 24 499

You deserved it 6 093

Chazzster 28

Tuesday 26 March 2024 21:04

To be honest sounds like a scam - I never heard of a user having to talk to the FCC. They ultimately are likely trying to get your financial information. Call the number you have already have for your cell phone carrier customer service - Do not respond to a text or email as they can be scammed. You can Google the number if need be.

Hangryko 29

Tuesday 26 March 2024 6:23

Live chat on their website?

Comments

Hangryko 29

Tuesday 26 March 2024 6:23

Live chat on their website?

Chazzster 28

Tuesday 26 March 2024 21:04

idragosani 14

Saturday 30 March 2024 14:55

They said you have to call a federal agency to resolve a cellphone issue? That's sketchy as hell... *they* are the ones who are required to comply with federal regulations.