Today, I was yelled at by a customer because I wouldn't give her a new iPhone 5 for free to replace her broken Nokia, which she threw out the window in "blind rage". I felt awful having to thank her for calling. Sadly, this is a daily event. FML
Collection
Fall
Dead leaves, the first cold of the season and an umbrella flipped inside out: fall, the season of grace.
Today, while working at a cell phone store, I helped an older woman learn how to use her newly updated phone. After trying to help her for over 20 minutes, she threatened to throw her phone at my head. FML
Today, I was chewed out by a lady who claimed the laptop she bought wouldn't turn on, and that she wanted a refund. She yelled and shoved the laptop at me, not even listening when I told her I didn't even work at that store. FML
Today, at work, a woman screamed at me and called me a bitch because I refused to refund something we give away for free. FML
Today, I stood in line for one hour to get a new phone. It then took me 2 minutes to drop it and shatter the screen, and 2 seconds for the employee to look at, laugh, and tell me, "That Sucks." FML
Today, I got yelled at for providing horrible customer service, in a store I don't even work for. FML
Today, after calling the insurance plan for my new iPhone a "huge waste of money", I promptly dropped it in the store while trying to put it into my pocket, cracking the screen. FML
Today, while walking to work, I accidentally dropped my $400 cell phone on the sidewalk. The screen shattered into a million pieces. A woman passing by looked at the ruined phone and said, "Now that's what you call a dropped call!" She laughed and kept walking. FML
Today, I sold my old iPhone 14… or at least I tried. I met the customer and she said, “Gee thanks!” and walked away with it. When I asked for the money, she said, “Suck my dick!” and took off running. I'm too out of shape to catch her and phoneless until I can come up with the remaining $200 to pay for my new iPhone. FML
Today, my history teacher confiscated my iPhone. She dropped it on the way back to her desk, and I now have a shattered iPhone screen to fix. FML
Today, a customer yelled at me so furiously that she sprayed my face with spittle. I had to stand there, smiling and politely explaining that I needed to see a receipt before I could give her a refund. When she finally gave up and left, my boss bitched me out for "provoking the customer". FML
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Top comments
airforce987 20
I'm confused... Why would she need a new phone? Her Nokia should be fine...
galt 13
What a crazy bitch
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Comments (111)
blackman100 20
This is a false FML. Everyone knows you can't break a Nokia.
helpfulperson 9
One does not simply "break" a nokia
Lomus 24
People, this broken Nokia wasn't necessarily a 3210 (the true Chuck Norris of phones). As a hint to OP, try saying it sarcastically, that should work. In fact, in the UK, Orange will tell you they "don't have time for this" and hang up on you for not visiting help and support when you didn't think you needed it: changing tariffs for top-up rewards - one doesn't need online activation to get them, the other does. They never refunded all of that free internet and music.
nitemare0 17
Yup, been there
srbuckley322 10
Well if she can call you then I'm sure her phone is fine...
godfathermock 19
I work at a call center too and I know the feeling. But at least it's not face to face and they can't hurt you.
YouKnowIMeantMe_ 21
No no, the Nokias that were indestructible were the old ones. Once I was talking with a custumer and imagining pouring acid into her eyes. Also, stupid and rude people should be hunted with a crossbow.
SkateboardGirl88 11
Uh she was obviously lying. Nokia's can't break! Except the floor that is...
hanielfavela 6
You are lying. Nokias don't brake.
hurley12 30
This is obviously a lie, there is no such thing as a broken Nokia.