Today, while working at a cell phone store, I helped an older woman learn how to use her newly updated phone. After trying to help her for over 20 minutes, she threatened to throw her phone at my head. FML
Collection
Halloween
A failed costume, stolen candy and a very real scare: Halloween, the one night when fear is allowed.
Today, I was yelled at by a customer because I wouldn't give her a new iPhone 5 for free to replace her broken Nokia, which she threw out the window in "blind rage". I felt awful having to thank her for calling. Sadly, this is a daily event. FML
Today, at work, I had a customer accuse me of taking the giftcard I had issued her for her return, after spending 15 minutes trying to fix her screwed up transaction. She began to yell, and follow me around the store. Security had to intervene and I had to be locked in an office until she left. FML
Today, I was chewed out by a lady who claimed the laptop she bought wouldn't turn on, and that she wanted a refund. She yelled and shoved the laptop at me, not even listening when I told her I didn't even work at that store. FML
Today, while at work, I had to spend an hour and a half on the phone, listening to an old lady relive her entire day in excruciating detail. We're not allowed to hang up on customers, and she was extremely quick to dismiss all my attempts to steer the call back on topic. FML
Today, I was helping an older lady return her previously bought items to customer service. As she walked away and said "Thanks," I tried to say "You're welcome" and "No problem" at the same time. I ended up saying "Your problem". She scowled at me. FML
Today, my mom has been calling me every ten minutes, asking me questions about her new computer. She called me at work, and I rudely answered her question. She called back, talked to my boss, saying she was a customer that called in, and I was rude to her. FML
Today, I was at work as a cashier. An old lady unbagged everything I had, and angrily "taught" me how to bag. She put potatoes on her eggs and broke them. She then screamed that I was useless and retarded in front of all my other customers and manager. FML
Today, I was walking whilst texting. I thought I was going in a straight line but I ended up walking right into an open phone booth. A woman was inside making a phone call. I lost my balance, pinning her up against the wall. She thought I was attacking her and clobbered me with the receiver. FML
Today, a girl with her eyes glued to her phone bumped my arm going in the opposite direction on the sidewalk. She dropped her phone, chased me to the bus stop, and told everyone that I broke it. She threatened to call the police. FML
Today, while working at the store, a lady grabbed a bunch of T-shirts and started talking on the phone. She then walked out the store with them. I ran after her, and she sprays me with mace telling me to not interrupt her while on the phone. My eyes burned for hours. Oh, and I was fired because of the huge loss. FML
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Top comments
blairiofosterio1 10
Well the phone should just fly right over your head shouldn't it? Just like the tech help you gave her seemed to.
Mauskau 36
Were you getting irate with her because she didn't know what to do?
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Comments (21)
Mauskau 36
Were you getting irate with her because she didn't know what to do?
Miss_Whipped 43
This is why I like working tech support from home. No incoming projectiles from upset customers!
blairiofosterio1 10
Well the phone should just fly right over your head shouldn't it? Just like the tech help you gave her seemed to.
gracehi 33
Sounds like your phone store could take a que from a certain physics class.
dlToTlb 10
well..I have a better story...someone walked in the phone store I work at and demanded me to show him an iPhone 8, so I was like "the 7 just came out, do you mean 7?" but he raise his voice and said he wanna see 8 because its all over the internet that 8 is already out and my info is outdated. if its on the internet.. it must be true :) fyl
LyricaSilvan 30
Some people get very, very angry when things aren't easy for them to figure out. Especially when technology is involved.
trucker2 33
I agree with you here, especially when you have to call the customer service line and try to figure it out through, thick foreign accent.
trucker2 33
You could have offered her a flip phone-Touchscreens are hard to navigate when you're used to a paperweight as a phone
manuwish 9
sorry she let her frustration out on you..too bad there's no cure for stupidity :(
DanaeZee 18
"Congratulation, [customer] finally you got one way to use your smartphone!"
TMO2142 25
Activate airplane mode, it will fly away