Today, I was yelled at by a customer because I wouldn't give her a new iPhone 5 for free to replace her broken Nokia, which she threw out the window in "blind rage". I felt awful having to thank her for calling. Sadly, this is a daily event. FML
Collection
Fall
Dead leaves, the first cold of the season and an umbrella flipped inside out: fall, the season of grace.
Today, while working at a cell phone store, I helped an older woman learn how to use her newly updated phone. After trying to help her for over 20 minutes, she threatened to throw her phone at my head. FML
Today, I was chewed out by a lady who claimed the laptop she bought wouldn't turn on, and that she wanted a refund. She yelled and shoved the laptop at me, not even listening when I told her I didn't even work at that store. FML
Today, at work, a woman screamed at me and called me a bitch because I refused to refund something we give away for free. FML
Today, I stood in line for one hour to get a new phone. It then took me 2 minutes to drop it and shatter the screen, and 2 seconds for the employee to look at, laugh, and tell me, "That Sucks." FML
Today, I got yelled at for providing horrible customer service, in a store I don't even work for. FML
Today, after calling the insurance plan for my new iPhone a "huge waste of money", I promptly dropped it in the store while trying to put it into my pocket, cracking the screen. FML
Today, while walking to work, I accidentally dropped my $400 cell phone on the sidewalk. The screen shattered into a million pieces. A woman passing by looked at the ruined phone and said, "Now that's what you call a dropped call!" She laughed and kept walking. FML
Today, I sold my old iPhone 14… or at least I tried. I met the customer and she said, “Gee thanks!” and walked away with it. When I asked for the money, she said, “Suck my dick!” and took off running. I'm too out of shape to catch her and phoneless until I can come up with the remaining $200 to pay for my new iPhone. FML
Today, my history teacher confiscated my iPhone. She dropped it on the way back to her desk, and I now have a shattered iPhone screen to fix. FML
Today, a customer yelled at me so furiously that she sprayed my face with spittle. I had to stand there, smiling and politely explaining that I needed to see a receipt before I could give her a refund. When she finally gave up and left, my boss bitched me out for "provoking the customer". FML
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Top comments
airforce987 20
I'm confused... Why would she need a new phone? Her Nokia should be fine...
galt 13
What a crazy bitch
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Comments (111)
Headcrab 29
I would have laughed in her face and hung up the phone. why waste your time in someone like that?
SillyGirl4602 23
It may suck and be really annoying but he can't hang up the phone. He works in customer service. It's his job to deal with annoying people.
tswizz 13
*break
LostByumbers88 5
I understand your pain. No really I deal with that on a daily basis as well.
elliott2 3
Everyone knows that it's a scientific fact you can't break a Nokia. That's what you should of said
Niggasaywhut 16
If the phone broke, it obviously wasn't a Nokia. When a Nokia is dropped on the ground it causes an earthquake.
acerima 11
Have to love the "me" mentality of people today.
elliott2 3
Earthquake?? The Nokia killed the dinosaurs everybody knows that.
fleur_de_fevrier_fml 23
I used to work in a call center and I never let any customer insult me or yell at me. I would firmly reply that I would have to end the call if their tone and vocabulary didn't change and that usually would do the trick. If it didn't, I'd simply hang up. My boss would never say anything as I was staying polite and didn't use bad words to retort to these assholes who thinks that the hotline in their anger therapy session. Maybe I was lucky and my management was lenient, but I always refused to be disrespected like that. On the long run, it can really bring you down. OP you should have a talk with your manager and see if you can get off the hook in these circumstances. You shouldn't be any frustrated low life's punching ball. It's not like you owned the company and made the rules. Good luck.
godfathermock 19
My company is the same way. We actually aren't allowed to stay on the line and take their crap, after a warning we can hang up.
wvcheesehead1 9
The iPhone would have been appropriate punishment for her.
burnsie22 5
The caller was lying, Nokia's don't break