Today, I answered a call at work from a very irate gentleman. After being shouted and sworn at profusely, I ended the call in a slightly less than civil manner. Turns out that guy is one of our company's biggest clients. FML
Collection
Fall
Dead leaves, the first cold of the season and an umbrella flipped inside out: fall, the season of grace.
Today, while working at my call center, I took a phone call. The guy on the other line just yelled "FUCK YOU!" twice at the top of his lungs before hanging up on me. But of course, the phone agent is always at fault. FML
Today, I called a jerk of a client who has anger issues. As he started yelling and losing his temper, I began recording the call. The phone exclaimed : "This call is now being recorded." He hung up. FML
Today, my boss was angry at me because I had filed a complaint about him refusing to change our phone service to something more reliable. Later, a customer called him and said I had hung up on him. I got fired. I didn't hang up on the customer, the phone service just dropped the call. FML
Today, my boss came around to my way of thinking. He called our customers a "bunch of assholes" and to kick them out if they gave me trouble. When a lady began yelling at me for "setting the damn prices too high" I told her to leave. My boss soon bitched me out for being unprofessional. FML
Today, at work, I spent half an hour on the phone with a customer. At the end of the conversation, as he was putting down the phone, I heard him say 'God, he was a miserable git'. I'm a 28 year old woman. FML
Today, my boss threw me out of her office during a conference call for daring to correct her. The client fired the company because she subsequently got all the information on the call wrong, and plainly had no idea what was going on. From all the screaming, this is now all my fault. FML
Today, at work, a customer asked for my number. When I declined, he made a huge scene, shouting and scaring other customers. He tipped me seven cents. FML
Today, I had to call a customer. I usually try to avoid calling customers because I have a very prominent speech impediment. Well, it turns out the customer I called also has a speech impediment and thought I was mocking her. She hung up on me and filed a formal complaint with my company. FML
Today, at work, I took a call from an angry customer. After listening to his problem and fully explaining how we could fix it, he called me a stupid girl and said I need more training as I obviously know nothing about my job. I'm the company training coordinator. FML
Today, my boss sent me to a meeting with a client I've never met to do some damage control and renegotiate his contract. For two hours, he alternated between threatening to sue us, and making vulgar comments about raping me in his office. FML
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Top comments
Peacelove0404 26
Have fun job-hunting OP.
figmoomoo 5
Whenever you're at work, you should always be polite or make it a habit to not be rude.
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Comments (147)
Zebediabolical 45
The best thing you can do is be patient and calm. If they continue, transfer them to your supervisor. Getting rude back just gives them ammunition to have you reprimanded and/or fired.
Dracoboxer357 36
31- Translation: Don't feed the trolls. ;)
jmcr 27
At any job youre going to run into customers who are going to be rude to you that does not give you the right to be rude to them no matter how annoying they are
lilledun 11
In today's society, it's more like "My dad is richer than yours!"
WelcomeToAndale 13
Whatever happens, he's clearly in the wrong. You didn't deserve that abuse, and he clearly deserved the less-than-civil end to the call. If the company fires you over that, they need to get their priorities in check - they should care about their employees rather than some rude idiot.
CharresBarkrey 16
Without their clients, they wouldn't be in business. They can find new employees. You got your priorities a little backwards there.
ileenefudge 29
They care more about the clients because like #86 said, clients bring in the $ and business. An employee can be easily replaced but a client cannot. It's ****** up but it's how businesses do it.
Sekkaichi 12
Don't worry OP, we understand that those types of jobs are very frustrating. Especially when a client on the phone has temper issues. There are times you can't take it anymore and become 'unprofessional' during your job.
Dracoboxer357 36
34- I'm a rough neck, I prefer "My mom can shit-kick your dad." ;P
trskln 1
Too bad....even if he's the company's BIGGEST client, he would still need to treat others nicely....
Tim2415 16
Maybe it'll blow over like it never happened...
Enslaved 38
That doesn't mean you need to just stand there and get abused. But you must control your urge to be completely nasty back. "I'm sorry, Sir, but if you continue to yell and curse at me, I'll have to hang up and end this call. Now how can I help you?"
bushyyboy 11
screw him if he can't take a joke, OP. that's why I work in a warehouse.