Today, a customer filed a complaint against me because my coworker took too long to do a price check. I hate my job. FML
Collection
Halloween
A failed costume, stolen candy and a very real scare: Halloween, the one night when fear is allowed.
Today, a customer filed a formal complaint with corporate about me, because I wouldn't help her find things she wanted while I was off the clock. We were in a completely different store than the one where I actually work. FML
Today, I was at work, stocking shelves. A customer got mad because I was in the way of her "shopping time" and knocked down all the work I had done. FML
Today, I got yelled at for providing horrible customer service, in a store I don't even work for. FML
Today, at work, we had an extremely rude customer who started cussing at us, and my coworker started cussing back. I jumped on the register to quickly bring down the line, and apologized to everyone for the scene. A secret shopper was in the line and claimed that I was rude. I got written up. FML
Today, at work, I had a customer accuse me of taking the giftcard I had issued her for her return, after spending 15 minutes trying to fix her screwed up transaction. She began to yell, and follow me around the store. Security had to intervene and I had to be locked in an office until she left. FML
Today, my boss sent me home from work because she saw me not checking under my customer's cart to see if they had any hidden groceries. I didn't check because the customer threatened to "kick my ass" if I "accused him of stealing" by checking. FML
Today, a man tried to rob the store I work at. Before the guy was taken by the cops, he complained to my manager for "unfriendly behavior". He took it seriously and bitched me out for not providing "quality service" to our customers. FML
Today, my boss showed me a two-page letter from a customer, complaining about me because I couldn't honor a coupon that expired in 2009. He agreed that I did the right thing by refusing it, but said it would be a black mark on my record anyway due to the complaint. FML
Today, my boss told me that people from work have been complaining about me. Apparently, I'm not doing part of their jobs for them, and the other manager sometimes does. FML
Today, a customer berated me and told me to stop whining because I have to work on the weekend. What did I do to deserve this? I said, "Hi, how are you doing today?" FML
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Top comments
jarrahj 19
Customers always right, what a load of crap.
afkwarrior 25
Should have referred them to your coworker to get a price check on their attitude, then walked away whilst they tried to work out what that even means. sorry, op. retail is a bitch.
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Comments (38)
mariri9206 32
Is that why I want to color my hair red?
brittlehorn20 21
Sounds like a normal day in retail. At least the customer wasn't sexually harassing you.
ShadowStarEXE 35
Oh retail...I'm so glad I never got a job doing that. I feel sorry for all retail workers out there having to put up with that type of idiocy. Stay strong, OP, and remember you are never alone and good customers are still out there! :)
bunnyfish 27
I'm sorry people suc
jeffm9 7
Nothing better when a shitty costumer's card declines
FelicityWishes 32
Yes and when they try to blame it on the machine... Like no, stop right there.
TADspace 30
I had a customer complain about my undercut and how unprofessional it was for a serious business to let me work with that hair style. (I worked for Dollar General.) I think yours takes the cake though.
AgentSkyeBarnes 16
ugh. **** customers
bbonbonxx3 20
I am so glad that I do not work retail anymore. Those were the worst customers ever
Killnot123 6
People are stupid