Today, a customer filed a formal complaint with corporate about me, because I wouldn't help her find things she wanted while I was off the clock. We were in a completely different store than the one where I actually work. FML
Collection
Halloween
A failed costume, stolen candy and a very real scare: Halloween, the one night when fear is allowed.
Today, a customer filed a complaint against me because my coworker took too long to do a price check. I hate my job. FML
Today, I got yelled at for providing horrible customer service, in a store I don't even work for. FML
Today, at work, I had a customer accuse me of taking the giftcard I had issued her for her return, after spending 15 minutes trying to fix her screwed up transaction. She began to yell, and follow me around the store. Security had to intervene and I had to be locked in an office until she left. FML
Today, I was shopping at my workplace, out of uniform, with my husband. A customer recognised me and wanted me to serve him, but I couldn't since we can be fired for doing so while off-duty. He complained to my manager, who wasted no time publicly bitching me out. FML
Today, I was at work, stocking shelves. A customer got mad because I was in the way of her "shopping time" and knocked down all the work I had done. FML
Today, I had a formal complaint filed against me for being outrageously rude to a customer. All I did was tell a customer that she couldn't use food stamps at the movie theater. FML
Today, a customer was rude to me, and I was rude back. He then asked for my manager, and I told him I was the store manager. He then identified himself as the corporate owner. FML
Today, I was fired for "customer dissatisfaction." I work in IT and have never met one of my company's customers. FML
Today, I was working when I delivered the standard "Hello, how are you?" to a customer. He took the opportunity to tell me about his deceased wife, his estranged children, and his anal tearing. After a while, I tried to help someone else, and he complained to my manager. I was written up. FML
Today, I told a customer the bread he wanted has been discontinued. He replied with, "Are you serious? What is your name? I'm going up front to complain about you." I still don't understand how that's specifically my fault. FML
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Top comments
Tripartita 45
I can sort of understand where the customer is coming from; it can make all the difference in the world when an employee goes the extra mile. Normally, cashiers just give me weird looks when I ask them if they’d also be willing to read me a story and tuck me into bed.
fearrhyno1 18
Didn't you get the memo, once you work retail you're automatically suppose to know everything from every store and where everything is... tsk tsk tsk.
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Comments (17)
Callyn 47
******* customers. I would hope that corporate would have your back, but I have worked retail so I know how it goes. Hopefully you at least keep your job.
fearrhyno1 18
Didn't you get the memo, once you work retail you're automatically suppose to know everything from every store and where everything is... tsk tsk tsk.
raven_of_azarath 35
One time, I went to Walmart in my movie theater's uniform, which has the theater's name on the front, and someone thought I worked at Walmart.
RichardPencil 32
How did she know you were an employee of the company? Do you wear your polyester uniform 24/7?
joonsson 21
Maybe he went to buy something during his break.
RichardPencil 32
Are you suggesting that on his break, his choice for relaxation is to go to another location of his store for some shopping, and return to his store where the same merch is sold? Yeah, that sounds plausible.
Danne696 14
I assume she recognized OP's looks. If you've been to the same store many times you would probably recognize the employees.
Tripartita 45
I can sort of understand where the customer is coming from; it can make all the difference in the world when an employee goes the extra mile. Normally, cashiers just give me weird looks when I ask them if they’d also be willing to read me a story and tuck me into bed.
mitolit 12
I'm glad you're back
Tripartita 45
Cheers!
Elyse Marie Betancourt 12
The difference though she wasn’t in the store that she works in. Its like asking a person from Target to help you find something at Walmart and then filing a complaint at Target for poor customer service from the employee cause they didn’t help you when they weren’t even at their place of employment.
SteelSoul5 9
Wth? Someone say entitled? Smh
XCoraline_CrossX 17
My mother filed a corporate complaint against me and a coworker I'm dating. She stated that he attacked her (we have cameras showing that he wasn't near her and there was an employee in between them because she was screaming at him) and she want corporate to do something about our relationship. I had to talk to corporate and they said they "don't care what we do outside of work". This doesn't really relate to what happened to OP but just thought I'd share this.
BanjoCheeseGuy 26
You know, you're kind of on FML, you could have just submitted This as one.
Lobby_Bee 18
Never say no to a customer. I got stabbed when a customer asked for my wallet and I refused. Lesson learned.
sambmjmdjj 9
If you don't work there, which "corporate" did she complain to and how did she have your name to complain about?
ARISKomuniszt 24
You were off the clock, the customer was off their head.
retailsuxa$$ 6
as a retail worker ive had people ask me for help in random stores before. this one lady got really nasty with me while i was shopping one day, threatened to have me fired when i wouldnt help, even after i told her bluntly several times that i didn't ******* work there.