Today, a man tried to rob the store I work at. Before the guy was taken by the cops, he complained to my manager for "unfriendly behavior". He took it seriously and bitched me out for not providing "quality service" to our customers. FML
Collection
Halloween
A failed costume, stolen candy and a very real scare: Halloween, the one night when fear is allowed.
Today, my boss came around to my way of thinking. He called our customers a "bunch of assholes" and to kick them out if they gave me trouble. When a lady began yelling at me for "setting the damn prices too high" I told her to leave. My boss soon bitched me out for being unprofessional. FML
Today, I got yelled at for providing horrible customer service, in a store I don't even work for. FML
Today, my manager cussed me out for being unable to keep a customer happy. That "customer" was a senile old twit who had wandered away from his carer, thought our shop was his living room, and demanded to know who replaced all his furniture. FML
Today, a customer was rude to me, and I was rude back. He then asked for my manager, and I told him I was the store manager. He then identified himself as the corporate owner. FML
Today, I was cussed out by a customer who was unhappy, and he asked to speak with my manager. When I told him I owned the store, he said that that was the problem. Apparently women are "too flaky" to run a bakery properly. FML
Today, a customer threatened to come back later and shoot the whole place up. Why? I didn't give him a discount on his beer. My boss's reaction when I called the police: "Why didn't you give him the discount?!" Last week he bitched me out for letting a girl off for being a few cents short on hers. FML
Today, as I was working in retail, this guy shoved me into the shelves for asking if he needed help with anything, screaming at me that I need to leave him alone. FML
Today, I was working when I delivered the standard "Hello, how are you?" to a customer. He took the opportunity to tell me about his deceased wife, his estranged children, and his anal tearing. After a while, I tried to help someone else, and he complained to my manager. I was written up. FML
Today, a customer filed a formal complaint with corporate about me, because I wouldn't help her find things she wanted while I was off the clock. We were in a completely different store than the one where I actually work. FML
Today, at work, I had a customer accuse me of taking the giftcard I had issued her for her return, after spending 15 minutes trying to fix her screwed up transaction. She began to yell, and follow me around the store. Security had to intervene and I had to be locked in an office until she left. FML
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Top comments
Wer3Wolf3 16
He should have left a customer review. "10/10 would rob again".
miaaxoxxo 16
I know how you feel OP. I work in retail and get yelled at by managers all day long for shitty customers "complaining." don't let it get to you!
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Comments (83)
Oceanu 14
At least you didn't get fired
devildog562 33
I wouldn't much care if I got fired if my boss did something like that. Op shouldn't stand for that kind of bullshit. Tell you boss the guy tried to rob the place and if he wants those kinds of people in his store he can deal with them from now on
Sangue0608 26
I would probably quit personally.
miaaxoxxo 16
I know how you feel OP. I work in retail and get yelled at by managers all day long for shitty customers "complaining." don't let it get to you!
hersheykisses511 18
You might like notalwaysright.com it's hilarious
pickle682 17
Comment moderated for rule-breaking.
Maybe you are actually just unfriendly if you are getting yelled at all day for it?
82681 25
Retail is one of the worst jobs out there. It's utterly shocking to see how many customers lack basic manners, and how many workers lack basic people skills.
JustinJK 21
That must suck @2 My manager doesn't give a ****. haha. the people who shop at my store are *****.
JMichael 26
I work in retail myself and deal with many irrational customers. It's amazing just how shitty they'll treat the person that is serving them. like they're above you just because you work at a grocery store.
tdawg91 17
Something tells me that #18 hasn't worked in customer service for longer than a week. We get this one family that comes in to the restaurant EVERY week, bunch of grown ass women whining like children, there hasn't been a single time that they haven't complained about something. Luckily, my managers know what people are like so they don't take it seriously unless it's a real complaint
Arwen_Evenstar 37
If I found that a restaurant was leaving me unhappy week after week, I'd just do something crazy like stop going... I'm assuming they're after freebies?
zman92 13
#18 maybe you are an inconsiderate ass, who doesn't realize that there are actual people who work in customer service. You should treat them with the respect that you want, instead of feeling entitled to people being nice to you even though are being an asshole.
glimmer980 20
It's okay OP its not your fault your manager is a jerk
Sangue0608 26
That's assuming the manager isn't justified in his actions. I'm not saying he is, there is a good chance he isn't, but there is no way to really tell.
Brandi_Faith 34
I don't know 67, I'm thinking that someone who tried to rob my store gets absolutely no say in how things are run or how the service was. His opinion means nothing and he clearly can't be trusted!
Wer3Wolf3 16
He should have left a customer review. "10/10 would rob again".
kinky44 28
He was just trying to use his Five-Finger discount.
4WheelBurnout 14
Nothing says credible reviewer like a thief
FlyersHockey 9
He should be happy that his buisness wasn't robbed.
Haze115 14
Your manager must take the "The customer is always right" saying very seriously lol
NotPsycho 17
I was going to say that! I had to look the comments to make sure it was an original joke. It's not now -.- XD
Sangue0608 26
Glad you cleared that up for us #17..
Etweens96 25
Time to quit, he should of stood by your side
leogachi 15
I quit my job because of a manager like that.