Today, a customer filed a complaint against me because my coworker took too long to do a price check. I hate my job. FML
Collection
Halloween
A failed costume, stolen candy and a very real scare: Halloween, the one night when fear is allowed.
Today, a customer filed a formal complaint with corporate about me, because I wouldn't help her find things she wanted while I was off the clock. We were in a completely different store than the one where I actually work. FML
Today, I was at work, stocking shelves. A customer got mad because I was in the way of her "shopping time" and knocked down all the work I had done. FML
Today, I got yelled at for providing horrible customer service, in a store I don't even work for. FML
Today, at work, we had an extremely rude customer who started cussing at us, and my coworker started cussing back. I jumped on the register to quickly bring down the line, and apologized to everyone for the scene. A secret shopper was in the line and claimed that I was rude. I got written up. FML
Today, at work, I had a customer accuse me of taking the giftcard I had issued her for her return, after spending 15 minutes trying to fix her screwed up transaction. She began to yell, and follow me around the store. Security had to intervene and I had to be locked in an office until she left. FML
Today, my boss sent me home from work because she saw me not checking under my customer's cart to see if they had any hidden groceries. I didn't check because the customer threatened to "kick my ass" if I "accused him of stealing" by checking. FML
Today, a man tried to rob the store I work at. Before the guy was taken by the cops, he complained to my manager for "unfriendly behavior". He took it seriously and bitched me out for not providing "quality service" to our customers. FML
Today, my boss showed me a two-page letter from a customer, complaining about me because I couldn't honor a coupon that expired in 2009. He agreed that I did the right thing by refusing it, but said it would be a black mark on my record anyway due to the complaint. FML
Today, my boss told me that people from work have been complaining about me. Apparently, I'm not doing part of their jobs for them, and the other manager sometimes does. FML
Today, a customer berated me and told me to stop whining because I have to work on the weekend. What did I do to deserve this? I said, "Hi, how are you doing today?" FML
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Top comments
jarrahj 19
Customers always right, what a load of crap.
afkwarrior 25
Should have referred them to your coworker to get a price check on their attitude, then walked away whilst they tried to work out what that even means. sorry, op. retail is a bitch.
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Comments (38)
Alup132 22
Maybe you could talk to a higher up and get this sorted out. Well, that stinks nonetheless.
arano 29
Ah, the joys of retail. I know how that goes, OP. Just remember it wasn't your fault, and that customer was an ass. FYL
jarrahj 19
Customers always right, what a load of crap.
afkwarrior 25
Should have referred them to your coworker to get a price check on their attitude, then walked away whilst they tried to work out what that even means. sorry, op. retail is a bitch.
The12thPaladin 8
price check is when an item doesn't have a barcode or price tag and they have to look up the price. (i believe)
FelicityWishes 32
#4 knows this and was making a joke. :-)
fuckfuckityfuck 16
This is why I hate people.
ShadowStarEXE 35
#5, yep, I agree. Hello, fellow people hater.
LilMissCanadian 22
Sometimes you just can't explain the stupidity of others.
FelicityWishes 32
I hope that complaint wasn't taken seriously. Retail work becomes worse when your manager/supervisor sides with the customer and you get in trouble for dumb things like that.
Brandi_Faith 34
I completely agree. It sucks to have customers yell at you and stuff, but it's totally tolerable if your manager knows they're idiots and just ignores them. However if your boss believes every word they say and just gets mad or writes you up for everything the customer is mad about, than that makes the job infinity worse!
diego92 13
That's so unfair!
tlnorman 18
I worked in customer service for years customers are horrible. I always try to nice when I go to stores because I know they're getting paid like shit and treated like dirt. I hated my customer service jobs plus the managers were always assholes as well.
rocker_chick105 31
People who have worked retail/customer service are always the best customers because they get it. If the store is busy they aren't bitching about not having an item out. They try to put things back close to how they found them. I wish more people could understand.
LyricaSilvan 30
These kinds of posts make me really glad I don't work in retail. Good luck, OP.