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Today, I was fired for telling a customer's kid to shut his mouth. As revenge, I sent the CEO a picture I acquired months ago of my boss drunkenly pissing on a cow. He wrote that it was the funniest thing he had ever seen, and that I am "clearly an insufferable killjoy; a total liability to the company." FML
Mate, no matter how bratty the kid is, suck it up and be nice. It's your job and you're there to serve the customer.
You are stupid if you think you can tell a customer's kid to shut their mouth, even if they do need to.
Speak your mind, but please try and be respectful.