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You definitely need to have this all in writing. Write an email explaining that people are asking for training and that the company will lose productivity if people can’t use the software effectively. Note that she cancelled the sessions and has advised you shouldn’t update the user manual and that you explaining each time to each person with a question is a very slow and inefficient way for everyone to get up to speed on the changes.
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Sounds like your boss is an idiot. Your coworkers need to be told your boss is an idiot and to ask your boss for training
If they don’t inhibit your ability to do your job, are they really even your boss?