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No problem, your management already knows you genuinely have the speech impediment. You should worry that those pricks are going to get their jollies mocking you and the customer!

It seems to go both ways with speech impediments, either you're afraid of somebody making fun of you, or you're afraid that somebody else who also happens to have a speech impediment is gonna think you're making fun of them. Other than that, I think she should've tried to get the full story before hanging up and filing a complaint.

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If I was that customer, I would have asked her if she was mocking me before just jumping to conclusions. Hopefully the boss understands after OP explains.

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This is what's wrong with people these days. Everyone automatically assumes everyone else is making fun of them or something instead of giving the benefit of a doubt and asking.

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