Work: Today, I got yelled at by a customer while working at a bank...

By apologetic - 09/06/2014 14:27 - United States - Latonia

Today, I got yelled at by a customer while working at a bank call center. He was furious I apologized for a mistake that someone else had made. I again apologized for apologizing. FML

I agree, your life sucks 38 904

You deserved it 4 952

May weddings: Love and blunders
Weddings are supposed to be perfect, but our stories show that perfection can sometimes be... surprising! More…

Previous FML Next FML

Same thing different taste

By anonymous - 30/09/2012 05:32 - Canada - Edmonton

Today, I got yelled at for providing horrible customer service, in a store I don't even work for. FML

I agree, your life sucks 27 644

You deserved it 2 006

By please stay on the line - 07/05/2017 04:00

Today, I was sitting in the break room when my boss came in and yelled at me about a mistake. Because I've worked in customer service for years, I instinctively responded with, "I'm terribly sorry to hear that, sir. I hope you'll still consider us in the future." FML

I agree, your life sucks 5 883

You deserved it 888

Asshat

By marenthehollow - 31/10/2016 00:33 - United States - American Fork

Today, I got yelled at by a customer for saving them money. FML

I agree, your life sucks 10 554

You deserved it 906

We all hate cold callers

By Adrian - 03/02/2022 14:01

Today, while working at my call center, I took a phone call. The guy on the other line just yelled "FUCK YOU!" twice at the top of his lungs before hanging up on me. But of course, the phone agent is always at fault. FML

I agree, your life sucks 832

You deserved it 148

By I hate retail - 17/10/2016 22:12 - United States - Phoenix

Today, I got yelled at by a customer for refusing to give a found credit card to a woman it didn't belong to. FML

I agree, your life sucks 11 054

You deserved it 768

By KatieElizabeth - 27/10/2013 04:57 - United States - San Francisco

Today, at work, I had a customer accuse me of taking the giftcard I had issued her for her return, after spending 15 minutes trying to fix her screwed up transaction. She began to yell, and follow me around the store. Security had to intervene and I had to be locked in an office until she left. FML

I agree, your life sucks 41 521

You deserved it 2 729

By Anonymous - 07/03/2012 06:46 - United States

Today, at work, we had an extremely rude customer who started cussing at us, and my coworker started cussing back. I jumped on the register to quickly bring down the line, and apologized to everyone for the scene. A secret shopper was in the line and claimed that I was rude. I got written up. FML

I agree, your life sucks 29 899

You deserved it 2 474

By tired of my job - 29/10/2015 08:33 - Canada - Surrey

Today, I was at work, stocking shelves. A customer got mad because I was in the way of her "shopping time" and knocked down all the work I had done. FML

I agree, your life sucks 24 096

You deserved it 1 382

By people suck - 28/03/2015 04:16 - United States - Oakland

Today, while at work, a customer refused to speak louder, despite me asking her to do it several times. As a result, I took her order incorrectly. The customer then finally decided to raise her voice, but only to yell at me about my poor listening skills. FML

I agree, your life sucks 32 375

You deserved it 2 513

By scribbler8 - 14/10/2011 09:35 - Canada

Today, at work, a customer asked for my number. When I declined, he made a huge scene, shouting and scaring other customers. He tipped me seven cents. FML

I agree, your life sucks 27 435

You deserved it 2 582

Adam5858 17

Monday 9 June 2014 20:15

Well atleast you are nice enough to apologise

noisyboy4000 23

Monday 9 June 2014 20:15

Sometimes you just can't win

Comments

garebear61 14

Tuesday 10 June 2014 0:42

This makes me think that I apologize to customers at my work to much. Mostly because I am apologizing for mistakes that were not my fault to begin with.

prostar9993 15

Tuesday 10 June 2014 0:53

Must be Canadian

Respect101 17

Tuesday 10 June 2014 0:59

Banker: I'm sorry! Customer: Don't f*cking say sorry! Banker: Okay, I'm sorry! Customer: .... I'm so done....

tehdarkness 21

Tuesday 10 June 2014 4:56

Bank customers are the worst kind. The only reason people go into a bank in this day and age is to inflict more misery on the poor corporate serfs that work there.

sunnysideup25 7

Tuesday 10 June 2014 6:05

Time to apologize about apologizing for an apology. :) I apologize for that toungue twister.

battlehamster 8

Tuesday 10 June 2014 8:24

Tell him 'I'm sorry that I'm not sorry'

meganlovestea 15

Tuesday 10 June 2014 9:08

You just can't win when you're in the customer service industry...

WarMachine68 24

Wednesday 11 June 2014 1:10

Tom Hiddleston? Is it you?

russfml 31

Wednesday 11 June 2014 2:59

Fyl but the best thing to do instead of apologizing is look for the solution and be rid of that customer. At the end of the day that's what they want results and solutions