I work at a grocery store and people go crazy like that for no reason! Sorry :( FYL!

Could be worse for OP

I don't understand why people act like that. Going crazy only makes the situation worse cuz it makes everyone hate you.

One time this elderly lady became furious when she saw the price of her whole grocery order. Apparently she gets the same thing every time and the price was "higher" than usual. She ended making the cashiers rescan her order 2 more times and in the end it was the same price each time. That lady was just a nuisance and people like that just ruin society.

So it didn't occur to her that the cost of her items may have gone up, or to look at her receipt? What an idiot.

Yeah, 21. It was actually pretty funny because as the cashier was scanning,the crazy lady just kept saying "there's no way the price could be that high, you guys needs to fix this" blablabla, and the manager, that was with the cashier, told her "Mam, prices go up all the time nowadays, this isn't the 1960s anymore." As rude as that was, though I don't think that was the intention, l think the customer deserved it because of her constant berating.

You can't always blame the elderly for their behavior though. They might not always know what they're doing

31- Elderly people aren't 2 year olds, they know what they're doing.

Unless they have one of the many old people diseases that affects the memory and behavior. like dementia and what not.

#45, thanks! That's what I meant. At a certain age range, it's expectable to develop erratic behaviors you have no control over

Customers are seriously crazy. You just have to remember to take nothing they to heart.

She was a customer. Unless it's possible to fire customers from shopping, I highly doubt she lost her job.

Edit: Comment was changed.

4- OP is an employee, not a customer.

But what did OP do wrong? The customer was the one who was going crazy, not OP

This is why everyone should be required to work retail/food for a year. Maybe they'd stop treating other human beings this way. Sorry OP.

I remember after working in a grocery store for a mere two months, I had vowed to always make sure I always treat customer service and retail employees with respect.

Why not kick her out instead of hide you away?

That doesn't give her a right to yell at and follow op around.

Nobody said it does, but you have to follow procedure. You've got to know both sides of the story. Separating the two certainly seems the best reaction until they know the truth.

Sometimes I think employees should have some powers to get customers removed if they deemed threatened by them, its just seems frustrating to deal with these kinds of idiots.

People are fucked in the head!

Lol yes i guess some people are into that kind of stuff

Sue them for false imprisonment!!

Security should have been able to handle an irate customer without putting you in jail. (Lots of retail stores have little jails in them.)

I know how that is OP. I work at a Kroger store and it's amazing the lengths customers will go to just to get something they want.

Wow, talk about ferocious