Geek and Technology: Not so tech savvy

Not so tech savvy

By holliefall - 02/06/2009 08:42 - United States

Today, I called Tech Support because the computer program wouldn't let me open files for my online classes. After an hour, and being walked through the downloading process multiple times. There was a pause and he said, "You're a fucking idiot." and hung up. It still won't work. FML

I agree, your life sucks 51 544

You deserved it 22 750

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Same thing different taste

By Beva - 17/01/2013 05:03 - Sweden - Falk?ping

Today, due to technical problems, I had to call the company's IT-support as my computer went totally haywire. I explained via phone that I couldn't access anything. The support then tried contacting me by e-mail and got upset with me when I didn't answer. FML

I agree, your life sucks 33 070

You deserved it 2 398

By lord kuntface - 22/08/2013 21:33 - United States - Fort Myers

Today, my computer stopped connecting to the corporate network. I know what the problem is, but our tech support is so clueless that the only thing they do is utter the dreaded words, "Did you try turning it off and back on?" Meanwhile my boss is yelling at me for not getting any work done. FML

I agree, your life sucks 41 622

You deserved it 3 546

By I quit - 19/11/2011 00:48 - United States

Today, MS Word kept crashing with a memory error, so I called tech support. Instead of actually fixing the problem, their tech wasted over an hour of my time defragmenting the hard drive, disabling the anti-virus, and downloading new video card drivers from some shady site, before giving up. FML

I agree, your life sucks 27 185

You deserved it 3 344

Unionize!

By worksux - 05/01/2011 20:25 - United States

Today, at work, my computer started acting up. I told my boss I could fix it, but he told me to call the IT department instead. Neither the IT technician or his supervisor could figure it out, so I showed them what was wrong and how to fix it. I was promptly fired for wasting 2 hours of company time. FML

I agree, your life sucks 41 120

You deserved it 4 146

By Anonymous - 25/08/2018 20:30

Today, I spent half an hour on the phone with four departments at my college due to a mistake on my tuition bill. The last guy I talked to told me to call the financial aid office and hung up before I could respond. That was the first office I called. FML

I agree, your life sucks 2 675

You deserved it 155

By Anonymous - 14/01/2014 21:09 - United States

Today, after trying for several days to change some details on the social security website, I got fed up and called them. I waited nearly two hours on hold, and when I finally got through, the guy on the other end just told me to reboot my computer and try again, then hung up on me. FML

I agree, your life sucks 47 152

You deserved it 4 374

Technologically challenged

By Anonymous - 31/07/2020 05:01

Today, my aged mother continued to complain about her computer issues to me. A relative, who is good at tech support, won't bother servicing her computer because whatever she does ends up bogging it down the next day, so I have to hear about it on the phone. FML

I agree, your life sucks 1 181

You deserved it 137

By Keira - 27/03/2019 22:00

Today, the modeling program I'm required to use for school started inexplicably crashing. Reinstalling doesn't even fix it. The company that owns the software doesn't provide students with tech support, and my teacher just told me I won't pass if I can't fix it. FML

I agree, your life sucks 2 097

You deserved it 140

By graduate - 06/06/2009 13:17 - United States

Today, I got a computer. When I opened it, I found out that my dad had made himself the administrator. He made it so everything shut off after 11 o'clock, and made it so I couldn't download anything without his password. FML

I agree, your life sucks 66 952

You deserved it 7 606

By stuff - 16/08/2009 04:36 - United States

Today, I was calling my cable company to tell me how to fix my internet. I stayed on hold for almost half an hour, and then when someone finally picked up, my phone died. FML

I agree, your life sucks 43 665

You deserved it 6 315

mrnicety 0

Tuesday 2 June 2009 16:02

get his name and complain. he'll get the sack and you may get some actual help

lolcake 0

Tuesday 2 June 2009 16:11

you know, if after an hour and multiple explainations you still dont get it... hes probably right

Comments

chrisw265 0

Tuesday 2 June 2009 16:19

Get a new computer?

TexanFury 0

Tuesday 2 June 2009 16:20

Wow, that gives me another reason to hate tech support, beside the fact that no one speaks english ok those things.

tysta51 0

Tuesday 2 June 2009 16:20

That sucks. Your probably not an idiot, he is.

stew32 0

Tuesday 2 June 2009 16:20

Report him!

xxxSyxxx 0

Tuesday 2 June 2009 16:21

Okay, call me an idiot, but my phone doesnt work if i am online....

The_Sadist 13

Tuesday 2 June 2009 16:21

My brother works in Tech Support...based on what he's told me about some of his customers...YDI. Especially if you had it explained to you multiple times...as far as getting fired goes...If tech support people got fired every time they called someone an idiot no one would be able to work in tech support.

bjordont 0

Tuesday 2 June 2009 16:21

i used to work as a csr. while there are some stupid people if anything like that was said whoever said it will loose their job. All calls are recoreded so just call back and ask to speak to a manager or superviser and get them to listn to ur conversation. you may even score some free crap out of it