Today, I got yelled, screamed, and cursed at by a customer until I was reduced to tears. This was all because I double-checked to make sure she wanted large fries. FML
Collection
Halloween
A failed costume, stolen candy and a very real scare: Halloween, the one night when fear is allowed.
Today, when making a delivery for the restaurant I work for, a customer shoved and yelled at me because she didn't get any fries with her order. She didn't order any, which isn't unusual, considering we're a Chinese takeaway and don't even sell them. FML
Today, my mom was "that" customer at the local drive-thru. She slipped into attention whore mode and bitched the guy out for not giving us extra fries. He said she didn't ask for any, which was true. Instead of apologizing, she swore at him and floored the gas, sending our drinks spilling all over me. FML
Today, I found a curly hair in my fries at a restaurant. It was disgusting, so I screamed at my waiter. To my surprise, they kicked me out of the restaurant for, "making a scene". They wouldn’t even replace my fries. When did the customer stop being right? FML
Today, while at work, a customer refused to speak louder, despite me asking her to do it several times. As a result, I took her order incorrectly. The customer then finally decided to raise her voice, but only to yell at me about my poor listening skills. FML
Today, while working at McDonald's, a woman returned to the drive thru because her fries weren't hot enough. She was so angry about coming back that she threw her cold fries at me through the window and told me to "choke on them." FML
Today, a customer yelled at me so furiously that she sprayed my face with spittle. I had to stand there, smiling and politely explaining that I needed to see a receipt before I could give her a refund. When she finally gave up and left, my boss bitched me out for "provoking the customer". FML
Today, I got yelled at for providing horrible customer service, in a store I don't even work for. FML
Today, a customer yelled at me because I wouldn’t sell her a boneless chicken bucket with extra fries, beans, coleslaw and Pepsi. I work at Subway. FML
Today, a drive-thru customer ordered a deal that includes fries and a drink with the sandwich. When I gave it to her, she screamed at me because she "didn't order fries." When I brought up that the deal includes them, she told me I should have "figured it out," called me a "fugly fat slob," and sped off. FML
Today, I was verbally harassed by a customer because I wouldn’t give her special treatment after her meal was incorrect. I offered her a refund and a coupon for a free meal, which she refused before calling me a stupid kid who wouldn’t do anything to help her. FML
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Top comments
Airplane7721 7
fast food is the worst when it comes to customers
CallMeWindSock 24
Give her a small fries and see how mad she gets then
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Comments (114)
Sparta2424 10
id have no more job after that day if i was you
sydneysays 15
Aww:(
LumpLegacy 15
I'm sorry. i cry when i get yelled at to
Britt125 16
Gotta love jobs in customer service. People are assholes and nothing will prove that like working in customer service and realizing all the insanely pathetic and pointless things people get upset over. Sorry that happened to you, but just keep your chin up and don't let it get to you. Easier said than done I know, believe me I know, but people like that aren't worth being upset over... they're pathetic losers and their opinions mean nothing.
Fang713 28
Reason #5807 I will never work in fast food unless I have to.
RickSanchez 4
Yeah that's pretty much the point of those jobs. They are worked because people have to. I don't know anyone that ever dreamed of growing up to work in fast food.
sugarmonster42 7
Retail life at its finest
kotake 7
Yeah this is basically retail everywhere. Even when managers facilitate transactions customers will still treat them like trash. It's surprising. I think it's honestly just a power thing, not a "they're just a cashier" thing. "Customer is always right" makes a lot of people think when they walk into a store they are the king/queen, regardless of who's helping them. I've even seen a lot of customers be rude to other customers based on this principle.
lina21 12
Sorry OP :( I've seen those cases where they're fat maybe, and everything you do is a slight toward their obesity. I had a lady get mad when I brought her a diet coke. Everyone else at her table had diets, but it tells me that they're insecure enough about their weight that they should be doing something about it, not freaking out at you. Sounds like this one went way off the deep end though.
Rababco 29
Did she ask for diet? If not, I can understand why she'd be upset. She could've dealt with it better though. She should've said something like, "excuse me, this is diet, can I have a regular soda please?"
pandoralilybelle 13
You poor darling! If someone has ever double checked my order anywhere I'm always super appreciative, it shows you care about the customer and you're doing your job. I hope you're okay.
chaoss10 18
It's okay, a customer once lashed at me for asking if he wanted a combo. Then my supervisor screamed at me for disrespecting the customer, when it was our duty to ask if they wanted a combo and she knew that. :/ Now i am a nurse and she is still working at burger king!