Today, at work, a woman demanded a refund for a video game. She had no receipt, so due to company policy, I couldn't refund her. She reacted by loudly accusing me of being racist, then yelled that she'd see me in court as she finally stormed out. FML
Collection
Fall
Dead leaves, the first cold of the season and an umbrella flipped inside out: fall, the season of grace.
Today, at work, a woman screamed at me and called me a bitch because I refused to refund something we give away for free. FML
Today, a customer yelled at me so furiously that she sprayed my face with spittle. I had to stand there, smiling and politely explaining that I needed to see a receipt before I could give her a refund. When she finally gave up and left, my boss bitched me out for "provoking the customer". FML
Today, a customer got angry with me, because store policy says we can't accept returns of unsealed video games unless there's actual damage to the disc. The guy got enraged and started yelling about how I'm a "useless fuckwhistle". I almost got written up for laughing so hard at the insult. FML
Today, I was chewed out by a lady who claimed the laptop she bought wouldn't turn on, and that she wanted a refund. She yelled and shoved the laptop at me, not even listening when I told her I didn't even work at that store. FML
Today, at work, I refused a customer a refund because there was nothing wrong with the item, and she didn't have the packaging. I then watched as she and her son rummaged through a public bin for the packaging. When I refused her again, she called me a "fucking idiot". FML
Today, at work, I had a customer accuse me of taking the giftcard I had issued her for her return, after spending 15 minutes trying to fix her screwed up transaction. She began to yell, and follow me around the store. Security had to intervene and I had to be locked in an office until she left. FML
Today, I had to explain to a customer that I couldn't give her a cash refund on a card transaction. She bought the item, and within 5 minutes returned it, demanding a refund. It takes 2 business days for the refund to process. She saw fit to throw an epic tantrum, and I was written up for “upsetting the customer.” FML
Today, I told a customer that we don't do refunds. He responded by throwing his wallet at my face and accusing me of stealing it. FML
Today, I was working at a carnival. I was on the ticket booth, and middle-aged lady came up asking for a refund for $50 worth of tickets she didn’t use. However, there are signs saying I can’t give out refunds. She spent 10 minutes yelling at me to give her a refund. FML
Today, as I was working at a bakery, a woman stormed in, cut in front of the line, and began yelling at me. She claimed I didn't give her a sandwich earlier and demanded a refund. She got the refund out of my paycheck, and as she was leaving she muttered, "Ha, works every time." FML
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Top comments
Chellybelly92 14
I hate customers like that. They think the louder they get the more likely it will go their way.
DooleyFTW 17
Customers who expect an exchange without a receipt are just idiotic. I see this situation on a regular basis where I work, where something will be half price one week and then the next week someone who "bought this stuff yesterday" come in looking for a full refund without a receipt to verify the dates
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Comments (111)
MuseFan1991 14
i despise customers like this. they don't get what they want so they instantly pull the race card. i got called racist by an indian woman for not giving her husband a bottle of water, after he'd told me he didn't want a drink with his meal. and my sister got called racist because a woman hadn't been paying for her storage space so she got taken off the books. bear in mind this 'racism' took place over the phone, so my sister couldn't even SEE the woman
lwonderful 11
She has no argument to hold in court. You do. You're okay
jhs578650 9
When I worked at Best Buy we were required to immediately stop talking to a customer if they ever mentioned court. All we were allowed to do from that point forward was refer them to our legal department. People would get so mad when we did that. Most of them immediately withdrew their threats.
worldclassrager 41
What else could you do? If she took it to a used store she would get something back for it but not everything...and normally if it has been opened it can't be returned...
shadow7x 10
typical women over reacting because they can't follow the rules
Raluxa 21
I feel your pain. I worked at a GameStop once...
KylarStern19 7
You should be laughing and glad. You can counter sue after she loses. You can sue her for your lost wages if they put u on probation and all of the court costs from when she sued you and you suing her.
ciammmm 11
While working at Victoria's Secret a few years back someone asked for a military discount. Company doesn't offer one, so I informed her of that to be yelled at and accused of hating America, our troops, and the first amendment. Obviously I missed the part that says 'freedom to have 10% off everything ever'. Oh, and this was after talking and figured out our husband's were deployed together. -___-
asnakelovinbabe 16
55... Actually that is only a tiny fraction of my life. If you really want my life story all you had to do was ask. It involves snakes... Lots and lots of snakes.
hooligyn123 18
#55, I'm pretty sure we enjoyed that story more than your bitchy drivel.