Today, at work, a woman demanded a refund for a video game. She had no receipt, so due to company policy, I couldn't refund her. She reacted by loudly accusing me of being racist, then yelled that she'd see me in court as she finally stormed out. FML
Collection
Fall
Dead leaves, the first cold of the season and an umbrella flipped inside out: fall, the season of grace.
Today, at work, a woman screamed at me and called me a bitch because I refused to refund something we give away for free. FML
Today, a customer yelled at me so furiously that she sprayed my face with spittle. I had to stand there, smiling and politely explaining that I needed to see a receipt before I could give her a refund. When she finally gave up and left, my boss bitched me out for "provoking the customer". FML
Today, a customer got angry with me, because store policy says we can't accept returns of unsealed video games unless there's actual damage to the disc. The guy got enraged and started yelling about how I'm a "useless fuckwhistle". I almost got written up for laughing so hard at the insult. FML
Today, I was chewed out by a lady who claimed the laptop she bought wouldn't turn on, and that she wanted a refund. She yelled and shoved the laptop at me, not even listening when I told her I didn't even work at that store. FML
Today, at work, I refused a customer a refund because there was nothing wrong with the item, and she didn't have the packaging. I then watched as she and her son rummaged through a public bin for the packaging. When I refused her again, she called me a "fucking idiot". FML
Today, at work, I had a customer accuse me of taking the giftcard I had issued her for her return, after spending 15 minutes trying to fix her screwed up transaction. She began to yell, and follow me around the store. Security had to intervene and I had to be locked in an office until she left. FML
Today, I had to explain to a customer that I couldn't give her a cash refund on a card transaction. She bought the item, and within 5 minutes returned it, demanding a refund. It takes 2 business days for the refund to process. She saw fit to throw an epic tantrum, and I was written up for “upsetting the customer.” FML
Today, I told a customer that we don't do refunds. He responded by throwing his wallet at my face and accusing me of stealing it. FML
Today, I was working at a carnival. I was on the ticket booth, and middle-aged lady came up asking for a refund for $50 worth of tickets she didn’t use. However, there are signs saying I can’t give out refunds. She spent 10 minutes yelling at me to give her a refund. FML
Today, as I was working at a bakery, a woman stormed in, cut in front of the line, and began yelling at me. She claimed I didn't give her a sandwich earlier and demanded a refund. She got the refund out of my paycheck, and as she was leaving she muttered, "Ha, works every time." FML
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Top comments
Chellybelly92 14
I hate customers like that. They think the louder they get the more likely it will go their way.
DooleyFTW 17
Customers who expect an exchange without a receipt are just idiotic. I see this situation on a regular basis where I work, where something will be half price one week and then the next week someone who "bought this stuff yesterday" come in looking for a full refund without a receipt to verify the dates
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Comments (111)
KVKdragon 26
I'm pretty sure security tapes, any nearby witnesses, and company policy would back you up and corroborate your side of the story. That is if she's stupid enough to go through with it and the case is somehow not thrown out of court
anythingmustbe 18
Let her complain. If she goes to try and report it to the police they will probably laugh at her and caution her for wasting police time. She need stop playing in a virtual world and start to live in the real one.
perdix 31
You shouldn't have called her a Schwarzenegger! The former governor of California was known for pulling crap like that.
olpally 33
That's what you call a "bitch on a rampage" lol. Customers are ******* morons sometimes.
jerome72 14
I like how the term "racist" is tossed around by people who are too dumb to think of something else to say. Can't fix stupid.
Michael903 18
Welcome to the world of retail.
lifesucks1217 6
I love how when things like this happen out side the u.s no one says anything but if its from the u.s people would be bashing Americans and stereotype us...this happens on YouTube way to much and even on Fml (go ahead and thumbs down because I know in right)
nyxiny 22
notalwaysright. :D
thatoneguy79 10
Best site EVER
someguy314159265 15
Yes, that is exactly the kind of story you would find on there. The fact that there are so many stories certainly opens your eyes about retail workers and working in retail, as well as how stupid people can really be.
Rodville 28
I used to work in a supermarket. There was a customer known for stealing and returning to get cash. All the cashiers were told no refunds without receipt. I get called over one day and she is there yelling at the cashier. I go over and before I say a word she starts in on my saying that she doesn't want my help because I'm a racist. To calm the situation down I look at the long line behind her, then the cashier and said "I'm sorry hun this lady said I'm racist so I am going to have to stop seeing you" not sure how the cashier would react. But she was on my page. She teared up and started crying saying "NO! YOU CAN'T LEAVE ME!! WHAT ABOUT OUR BABY?!?" The lady shut up and walked out. The cashier wiped off the tears and said In a calm voice "next". I miss that job sometimes.
FrankHotpants 31
This is why I could never work any type of costumer service job, My sarcastic insults could not be contained.