Today, a customer yelled at me so furiously that she sprayed my face with spittle. I had to stand there, smiling and politely explaining that I needed to see a receipt before I could give her a refund. When she finally gave up and left, my boss bitched me out for "provoking the customer". FML
Collection
Fall
Dead leaves, the first cold of the season and an umbrella flipped inside out: fall, the season of grace.
Today, a customer asked a question I couldn’t answer. I asked if she would wait while I consulted someone else, but she spat in my face and stormed off. My manager saw, wrote me up for refusing to help, and gave the woman a gift card for her troubles. FML
Today, my boss came around to my way of thinking. He called our customers a "bunch of assholes" and to kick them out if they gave me trouble. When a lady began yelling at me for "setting the damn prices too high" I told her to leave. My boss soon bitched me out for being unprofessional. FML
Today, at work, a woman screamed at me and called me a bitch because I refused to refund something we give away for free. FML
Today, at work, I had a customer accuse me of taking the giftcard I had issued her for her return, after spending 15 minutes trying to fix her screwed up transaction. She began to yell, and follow me around the store. Security had to intervene and I had to be locked in an office until she left. FML
Today, my boss bitched me out on the sales floor for a good 10 minutes, because I wasn't "smiling the right way" for our customers. FML
Today, I assisted my first customer at my first job as a Target cashier. When I rang up this lady's items and gave her the total, not only did she hiss at me and spit in my face, but she also dragged my manager over and demanded that he fire me. He did. FML
Today, while at work, a customer refused to speak louder, despite me asking her to do it several times. As a result, I took her order incorrectly. The customer then finally decided to raise her voice, but only to yell at me about my poor listening skills. FML
Today, I was waiting in line while a lady paid for her shopping, when her credit card got declined. She started ranting and insulting everyone and kept insisting: "I'm not poor!" By the time the lady had finally stormed off, I had spittle on my face, and the cashier was almost in tears. FML
Today, I got yelled at for providing horrible customer service, in a store I don't even work for. FML
Today, at work, a woman demanded a refund for a video game. She had no receipt, so due to company policy, I couldn't refund her. She reacted by loudly accusing me of being racist, then yelled that she'd see me in court as she finally stormed out. FML
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Top comments
Crofty92 17
Retail: basically the middle man to take everyone's abuse.
lil_miss_simran 15
People can be so rude
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Comments (83)
kelsorg 21
"the customer is always right" fyl.
worldclassrager 41
You can try try and try and still no matter what you will not win
91hayek 31
Sorry OP, I don't have anything to say except FYL and if I knew you in person I'd get you a cake or something. Being yelled at for no fault of your own and having that composure deserves a reward. I don't care if the customer was right or not, no one should be treated like that. I really hate seeing people being berated publicly and I hope this never happens to you again.
rachangie 19
FYL OP. I hate working in retail but I've learned to take everything customers say with a grain of salt. Sometimes we do jobs we hate and have to live with them, hopefully this isn't a daily occurrence for you and it gets better.
beba117 3
Your manager is a asshole
Miss_Whipped 43
Please insert one (1) education(s) to proceed.
Taylor22294 24
I don't know why but the use of an and a is a pet peeve it's so simple. Use an if the next word begins with a vowel.
ladybugz23 13
find other job
SayItHowUWanna 5
I swear people are such dicks sometimes X-P Sounds like Walmart - customers are such HUGE FREAKIN' ASSHOLES & management isn't any better!! Hang in there & hopefully you'll find another job!!
DylanHasClass 17
Customers suck and management sucks
benbenius 10
Half the FML's on here are basically, "I was working at retail, doing my job, when a stupid customer came up to me and tried to get me to break some policy, so he/she left and my boss got mad."
mrmaddman 9
**** that puto! FTP BABY!