Today, a customer yelled at me so furiously that she sprayed my face with spittle. I had to stand there, smiling and politely explaining that I needed to see a receipt before I could give her a refund. When she finally gave up and left, my boss bitched me out for "provoking the customer". FML
Collection
Fall
Dead leaves, the first cold of the season and an umbrella flipped inside out: fall, the season of grace.
Today, a customer asked a question I couldn’t answer. I asked if she would wait while I consulted someone else, but she spat in my face and stormed off. My manager saw, wrote me up for refusing to help, and gave the woman a gift card for her troubles. FML
Today, my boss came around to my way of thinking. He called our customers a "bunch of assholes" and to kick them out if they gave me trouble. When a lady began yelling at me for "setting the damn prices too high" I told her to leave. My boss soon bitched me out for being unprofessional. FML
Today, at work, a woman screamed at me and called me a bitch because I refused to refund something we give away for free. FML
Today, at work, I had a customer accuse me of taking the giftcard I had issued her for her return, after spending 15 minutes trying to fix her screwed up transaction. She began to yell, and follow me around the store. Security had to intervene and I had to be locked in an office until she left. FML
Today, my boss bitched me out on the sales floor for a good 10 minutes, because I wasn't "smiling the right way" for our customers. FML
Today, I assisted my first customer at my first job as a Target cashier. When I rang up this lady's items and gave her the total, not only did she hiss at me and spit in my face, but she also dragged my manager over and demanded that he fire me. He did. FML
Today, while at work, a customer refused to speak louder, despite me asking her to do it several times. As a result, I took her order incorrectly. The customer then finally decided to raise her voice, but only to yell at me about my poor listening skills. FML
Today, I was waiting in line while a lady paid for her shopping, when her credit card got declined. She started ranting and insulting everyone and kept insisting: "I'm not poor!" By the time the lady had finally stormed off, I had spittle on my face, and the cashier was almost in tears. FML
Today, I got yelled at for providing horrible customer service, in a store I don't even work for. FML
Today, at work, a woman demanded a refund for a video game. She had no receipt, so due to company policy, I couldn't refund her. She reacted by loudly accusing me of being racist, then yelled that she'd see me in court as she finally stormed out. FML
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Top comments
Crofty92 17
Retail: basically the middle man to take everyone's abuse.
lil_miss_simran 15
People can be so rude
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Comments (83)
icnburbbygrl 23
Working retail is a love/hate relationship...without the love
berry999 14
do you work at Wal-Mart?
DocBastard 40
This is exactly why I'm glad my "customers" are generally fast asleep and paralysed. They talk (and piss me off) much less that way.
SMHsohard 22
Mine are in the process of dying, they listen to whatever will help them be more comfortable. It's the family members who haven't been involved in years, then suddenly show up and are horrified that the patient doesn't feel like eating or running around the block that I wish we could sedate into unconsciousness.
SMHsohard 22
Mine are in various stages of dying, and are more than willing to do whatever is needed to stay comfortable. It's the family members who haven't been involved in years, who suddenly swoop in and are horrified that the patient has no appetite and doesn't feel like running around the block that I wish we could sedate into unconsciousness.
brenton490 19
When my customers get out of line I just smile and say" please leave my store or I will have you arrested".: )
knippy 9
At my retail job we have to do a return even if they don't have the receipt and/or we suspect they stole the merchandise. We aren't even allowed to refuse.
SarahReadsBooks 7
I feel deeply sorry you had to deal with a disgusting customer. But you handled it well, at least you didn't deal with it immaturely like her.
wvcheesehead 13
I would have gotten in trouble for bitch slapping the customer.
SMHsohard 22
No, you don't go off on a customer, that just gives them ammunition when they complain, and you don't have a leg to stand on. What you do is remain polite, say "Ma'am, your problem appears to require the services of a manager. If you'll just give me a moment, I'll get him." Then go tell the manager that there's a situation, lead him to the customer, let them have at it, and go about your business. That's why bosses make more money than the rest of us.
ImBetterInPerson 11
Spittle?
HeyTherexxx 21
It's basically a little spit shower.
howlingwolf89 16
Sometimes the customer is an asshole!
tehdarkness 21
Love the name! If you're young, do yourself a favor and get out of customer service ASAP. It will slowly kill you.
Hiimhaileypotter 53
Yeah, but it's better than not having a job at all. It's the only option for a lot of people.