Today, a customer yelled at me so furiously that she sprayed my face with spittle. I had to stand there, smiling and politely explaining that I needed to see a receipt before I could give her a refund. When she finally gave up and left, my boss bitched me out for "provoking the customer". FML
Collection
Fall
Dead leaves, the first cold of the season and an umbrella flipped inside out: fall, the season of grace.
Today, a customer asked a question I couldn’t answer. I asked if she would wait while I consulted someone else, but she spat in my face and stormed off. My manager saw, wrote me up for refusing to help, and gave the woman a gift card for her troubles. FML
Today, my boss came around to my way of thinking. He called our customers a "bunch of assholes" and to kick them out if they gave me trouble. When a lady began yelling at me for "setting the damn prices too high" I told her to leave. My boss soon bitched me out for being unprofessional. FML
Today, at work, a woman screamed at me and called me a bitch because I refused to refund something we give away for free. FML
Today, at work, I had a customer accuse me of taking the giftcard I had issued her for her return, after spending 15 minutes trying to fix her screwed up transaction. She began to yell, and follow me around the store. Security had to intervene and I had to be locked in an office until she left. FML
Today, my boss bitched me out on the sales floor for a good 10 minutes, because I wasn't "smiling the right way" for our customers. FML
Today, I assisted my first customer at my first job as a Target cashier. When I rang up this lady's items and gave her the total, not only did she hiss at me and spit in my face, but she also dragged my manager over and demanded that he fire me. He did. FML
Today, while at work, a customer refused to speak louder, despite me asking her to do it several times. As a result, I took her order incorrectly. The customer then finally decided to raise her voice, but only to yell at me about my poor listening skills. FML
Today, I was waiting in line while a lady paid for her shopping, when her credit card got declined. She started ranting and insulting everyone and kept insisting: "I'm not poor!" By the time the lady had finally stormed off, I had spittle on my face, and the cashier was almost in tears. FML
Today, I got yelled at for providing horrible customer service, in a store I don't even work for. FML
Today, at work, a woman demanded a refund for a video game. She had no receipt, so due to company policy, I couldn't refund her. She reacted by loudly accusing me of being racist, then yelled that she'd see me in court as she finally stormed out. FML
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Top comments
Crofty92 17
Retail: basically the middle man to take everyone's abuse.
lil_miss_simran 15
People can be so rude
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Comments (83)
wallen13 3
You took it all like a champ! I bet it sucked, but kudos to you for still being the bigger man!
shudson186 17
Oh god I feel your pain OP. I used to work for Rogers (Canadian cellphone company). I literally had the same group of old people come in and scream at me about their phones, bills, or box swaps. Barely getting payed minimum wage. So I feel you Op, I feel you!!
ibanghellokitty 8
"Provoking the customer?!" She's lucky not to have provoked you xD
iboard555 16
I would've decked thAt customer!!