Today, I got a report telling me how I had handled a mystery shopper at work. In this report, I found out that instead of saying, "Thank you" I'd said, "Have a nice day, take care." This kept me from getting a $150 bonus. FML
Collection
Fall
Dead leaves, the first cold of the season and an umbrella flipped inside out: fall, the season of grace.
Today, I sent a thank you note after a job interview, emphasizing my accuracy at editing written reports; I misspelled the company's name. FML
Today, my boss scolded me for being too friendly to our customers and told me to back off and let them do their thing. Less than an hour after doing as he said, he scolded me again, this time for slacking off and not asking them if they needed help finding stuff. There goes my bonus. FML
Today, my co-worker received a $1,000 bonus for a project that I do all the work on. My direct supervisor thought that I was an assistant. I send him an e-mail copy of the project every week, and have done so for the past six months. I was later reprimanded for not congratulating my co-worker. FML
Today, I was working when I delivered the standard "Hello, how are you?" to a customer. He took the opportunity to tell me about his deceased wife, his estranged children, and his anal tearing. After a while, I tried to help someone else, and he complained to my manager. I was written up. FML
Today, after working at the company for 15 years, all I got was a pin with the number 15 on it and a little bundled package of a pencil, small notebook, keychain and a mug saying “Thank you for all you do!” I wrote an e-mail to HR as to why I deserved a raise or bonus. I got threatened with “disciplinary action.” FML
Today, I was helping an older lady return her previously bought items to customer service. As she walked away and said "Thanks," I tried to say "You're welcome" and "No problem" at the same time. I ended up saying "Your problem". She scowled at me. FML
Today, nine hours into a ten-hour shift, I accidentally told a customer, "You're a problem!" instead of, "You're welcome!" or, "No problem!" She gave me a dirty look and hurried off before I could correct myself. FML
Today, at work, we had an extremely rude customer who started cussing at us, and my coworker started cussing back. I jumped on the register to quickly bring down the line, and apologized to everyone for the scene. A secret shopper was in the line and claimed that I was rude. I got written up. FML
Today, I found out that I accidentally returned a customer her $147 check she had written out to pay for her groceries and receive cash back. The lady got free groceries and money, and I'm now losing my job. FML
Today, due to being stressed and overwhelmed by my tasks, I made a mistake and completed a few of my colleagues' tasks as well. When I informed my boss about it, he said that I did an outstanding job, but I shouldn't have messed with other people's documents. As a result, my promised raise is cancelled. FML
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Top comments
lizzzie_fml 0
Ah mystery shopper, the bane of any retail workers life. My employer is just as stupid. Things like 'bye bye'=wrong but 'bye'=good. Stupid company.
Shelbyvillain 0
aaagh, mystery shoppers. Hate them.
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Comments (138)
andrewms 0
YDI for not following corporate policy... even though its messed up that they wouldn't reward you for being more awesome, you still have to follow the directions set by your superiors; you ****** up and deserve this... but at least you know that your place of employment wants you to be a robot instead of a caring individual, maybe you should find a new job?
OMGitsKaleyxo 0
why does that even matter?
Anthony8123 0
FYL. Really, like everyone has said, it was being kind and sincere. This might be something to take to your boss. "Thank you" just seems too bland, imo.
citycrazed25 0
i absolutly hate mystery shoppers. They cause me not to get a raise 2 years ago. They only ask you what the company that sent them tells them to ask you and they will check more than you ask. I work at a visitor center and a mystery shopper came in asking where kangaroo island and i politely told her there was no such thing here. She insisted it was so i looked it up and didnt find anything. I told her once again that there was no such thing here she leaves and i have a report like a week later saying that i wasnt interested in kangaroo island. HOW CAN I POSSIBLY BE INTERESTED IN SOMETIHNG THAT DOES NOT EXIST HERE! They are a bunch of people only there to make your life worst.
elara15 0
Kangaroo Island is south of Australia, its second or third largest island. I'm sorry if you live nowhere near Australia.
CyclonePsycho 1
...I hear it's really hopping there. /Avatar reference
mickyblueeyes 0
hahaha, sorry citycrazed but elara is right. Its a bitch that you got asked about such an obscure place.
coloredwax 0
Elara, if he lives nowhere near Australia then he was right. He told the customer "there's no such thing as kangaroo island AROUND HERE". Which is true.
Arlitto 0
you work at in-n-out, dontcha x] ??
skeez_fml 0
instead of complaining about it on here, maybe you should of spent your time talking to your manager about it.
getfighted 0
you get 150 bucks! we only got 50 jealous... haha, i got it before but due to the economy we don't have them anymore!! yay
avoidthegirl 6
I'd never EVER worked in a place where they did mystery shoppers until this summer and I have to say I'm NEVER doing it again. My boss pissed me off so ******* much nagging everyone about it and 90% of the time I didn't go through all the scripted shit they expect us to ask because I can tell when people are busy or don't care and frankly, I didn't give a shit because we weren't given a bonus for our performance or whatever. **** big box corporations and the stupid tactics they use to grade their own stores.
getfighted 0
you get 150 bucks! we only got 50 jealous... haha, i got it before but due to the economy we don't have them anymore!! yay
getfighted 0
you get 150 bucks! we only got 50 jealous... haha, i got it before but due to the economy we don't have them anymore!! yay