Today, a customer came in with a laptop smashed beyond repair. She asked if we could recover her files, but thanks to my idiot boss's new store policy I had to ask her a bunch of questions, including if she had tried "turning it on and off." She stared at me, speechless, like I was a complete moron. FML
Collection
Halloween
A failed costume, stolen candy and a very real scare: Halloween, the one night when fear is allowed.
Today, I was chewed out by a lady who claimed the laptop she bought wouldn't turn on, and that she wanted a refund. She yelled and shoved the laptop at me, not even listening when I told her I didn't even work at that store. FML
Today, at my workplace, I saw a system crashing. I mean literally, my manager was throwing my colleague's laptop at him while shouting around the office. This is only my second day. FML
Today, a very rude older woman came in wanting to buy her first laptop. After a full hour showing her laptops and all the stuff you can do with them, she decided she didn’t want one. As a bonus, she told my manager, “He’s not very good at his job, is he?” Walk toward the light, you grave-dodging old bag. FML
Today, my 70-year-old coworker managed to do something to our shared computer for it to not boot up. This is our 4th computer since we've been working together, and he refuses to believe that he's the problem. FML
Today, I got my laptop back after lending it to my friend. It wouldn't boot, and after investigating I found out it'd been stripped of its hard drive and all its memory. When I confronted my "friend", he accused me of lying and trying to ruin his reputation. FML
Today, I had to explain to a coworker that "the little red X" next to the email title she's been pushing out of curiosity is actually the delete button. Then, I had to restore the dozen emails she'd deleted even after I told her to stop. She's a manager. I stock shelves for a living. FML
Today, at work, my computer started acting up. I told my boss I could fix it, but he told me to call the IT department instead. Neither the IT technician or his supervisor could figure it out, so I showed them what was wrong and how to fix it. I was promptly fired for wasting 2 hours of company time. FML
Today, my computer stopped connecting to the corporate network. I know what the problem is, but our tech support is so clueless that the only thing they do is utter the dreaded words, "Did you try turning it off and back on?" Meanwhile my boss is yelling at me for not getting any work done. FML
Today, I was trying to turn on my computer and couldn't. I spent twenty minutes trying to figure out what was wrong when I finally called my husband for help and made him leave work. He came in, looked at the wall, and plugged it back in. The look on his face said it all. FML
Today, I had to explain to my boss that using a wired connection instead of wifi won't stop his computer from getting viruses. He looked at me, open-mouthed and wide-eyed, like he was a 13-year-old boy and I was a pair of tits. Then he called me clueless and told me to get back to work. FML
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Top comments
Kazze 31
"Have you tried reinstalling windows?" "My disc drive is in 17 pieces, what the **** do YOU think?"
Futacy 30
Today, my laptop is smashed beyond repair, so I went into a store to get my files recovered. The man did nothing but smile and ask stupid questions like, "Did you try turning it on and off?" FML
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Comments (91)
Armygirl93 10
hulk smash?
thefmlman2011 37
That is such a stupid policy! it might of been understandable if it wasnt smashed beyond repair.
Kevin1157 10
God bless policy... I'm a 911 dispatcher and I had to ask if a 6 month old child "traveled to West Africa in the past 21 days" and has he "been in contact with any party with Ebola" before sending an ambulance...
dakatabg 31
It is a part of the customer service job!
Vichy97 1
You would be surprised by the number of smashed laptops I have fixed by restarting them
pedinhuh 23
You're not The complete moron there, your boss is.
Fuzy2K 7
Press Ctrl+Alt... Wait, where's your Delete key?
BoaNikolaos 14
You should have asked her "If she called the company call center on how to fix this problem" Then just stare at her until she leaves
Lily_Rain77 25
say I am sorry but the policy is that I have to ask these questions, even if they arent exatly relevant.
kimeatszombies 22
Doesn't common sense defeat store policy at moments like that..?