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anonix Canada

New management

Today, a customer came in with a laptop smashed beyond repair. She asked if we could recover her files, but thanks to my idiot boss's new store policy I had to ask her a bunch of questions, including if she had tried "turning it on and off." She stared at me, speechless, like I was a complete moron. FML

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"Have you tried reinstalling windows?" "My disc drive is in 17 pieces, what the **** do YOU think?"

Today, my laptop is smashed beyond repair, so I went into a store to get my files recovered. The man did nothing but smile and ask stupid questions like, "Did you try turning it on and off?" FML

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Comments (91)

Lol. Try saying "Although your computer is totally ******, it is store policy I ask you these questions..." And continue on.

Rules are rules....

Because anyone with common sense would think that's the problem with a smashed computer.

Well yeah. Clearly she just needs to restart it and it will magically put itself back together.

I know it's store policy but why sound like a fool when the problem is completely obvious. Not only is your boss an 'idiot', but now the customer thinks you are too.

I realize in this case the problem was pretty obvious but a lot of times people think the problem is obvious and usually a bigger than it is. But asking some questions it can determine what the actual problem is with the computer. Though, again, I feel like this one is actually obvious.

"Have you tried not having a smashed laptop?"

I swear, I laughed so hard at this.

ChildrenOfFilth 12

"Is it charged?"

If she gave you lip all you'd have to say is "Look lady, I'm not the one with a smashed laptop here." Then high five the next closest customer and walk off.

And guess who lost their job, you did. Well played lol

I wouldn't high 5 you for that, I'd just leave you hanging

you could always try turning your boss off and on again

"Have you tried restarting your laptop?" "The **** do YOU think?" | 200 questions later . . . | "Is your laptop smashed beyond repair?" "...yes, that's what I said when I came in."