Today, a customer came in with a laptop smashed beyond repair. She asked if we could recover her files, but thanks to my idiot boss's new store policy I had to ask her a bunch of questions, including if she had tried "turning it on and off." She stared at me, speechless, like I was a complete moron. FML
Collection
Fall
Dead leaves, the first cold of the season and an umbrella flipped inside out: fall, the season of grace.
Today, I was chewed out by a lady who claimed the laptop she bought wouldn't turn on, and that she wanted a refund. She yelled and shoved the laptop at me, not even listening when I told her I didn't even work at that store. FML
Today, at my workplace, I saw a system crashing. I mean literally, my manager was throwing my colleague's laptop at him while shouting around the office. This is only my second day. FML
Today, a very rude older woman came in wanting to buy her first laptop. After a full hour showing her laptops and all the stuff you can do with them, she decided she didn’t want one. As a bonus, she told my manager, “He’s not very good at his job, is he?” Walk toward the light, you grave-dodging old bag. FML
Today, my 70-year-old coworker managed to do something to our shared computer for it to not boot up. This is our 4th computer since we've been working together, and he refuses to believe that he's the problem. FML
Today, I got my laptop back after lending it to my friend. It wouldn't boot, and after investigating I found out it'd been stripped of its hard drive and all its memory. When I confronted my "friend", he accused me of lying and trying to ruin his reputation. FML
Today, I had to explain to a coworker that "the little red X" next to the email title she's been pushing out of curiosity is actually the delete button. Then, I had to restore the dozen emails she'd deleted even after I told her to stop. She's a manager. I stock shelves for a living. FML
Today, at work, my computer started acting up. I told my boss I could fix it, but he told me to call the IT department instead. Neither the IT technician or his supervisor could figure it out, so I showed them what was wrong and how to fix it. I was promptly fired for wasting 2 hours of company time. FML
Today, my computer stopped connecting to the corporate network. I know what the problem is, but our tech support is so clueless that the only thing they do is utter the dreaded words, "Did you try turning it off and back on?" Meanwhile my boss is yelling at me for not getting any work done. FML
Today, I was trying to turn on my computer and couldn't. I spent twenty minutes trying to figure out what was wrong when I finally called my husband for help and made him leave work. He came in, looked at the wall, and plugged it back in. The look on his face said it all. FML
Today, I had to explain to my boss that using a wired connection instead of wifi won't stop his computer from getting viruses. He looked at me, open-mouthed and wide-eyed, like he was a 13-year-old boy and I was a pair of tits. Then he called me clueless and told me to get back to work. FML
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Top comments
Kazze 31
"Have you tried reinstalling windows?" "My disc drive is in 17 pieces, what the **** do YOU think?"
Futacy 30
Today, my laptop is smashed beyond repair, so I went into a store to get my files recovered. The man did nothing but smile and ask stupid questions like, "Did you try turning it on and off?" FML
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Comments (91)
Ki11erC 18
I left it out in the rain so it could get into the cloud, so I'm all backed up now right?
momotomato 2
I would've said since its store policy I have to read all of these questions. so then the store seems like a moron not you
wrathmcgrath 5
I've been on both sides. My cousin's PlayStation 2 displayed a "Disc read error." The technician's first question was to ask if he had plugged it in. On the other hand, I also used to do tech support for HP. Enough said.
dubleduke 11
Try making a joke out of it if it's that bad.
ByeTech 10
As somebody who has worked in costumer service, I made it a point to ask that question if the costumer annoyed me :D
fantasyworld 39
<p>I would've said that the questions were required. </p>
Luke16eirb7deneuwn1 20
Tell her "I know these questions are stupid, but thanks to my boss I have to ask them."
ThisIsGonnaFloorYa 7
That's when you let her know it's store procedure, even if it's obvious... n if she's please just humor you so you don't get in trouble.
isquaredkeepingitreal 24
Next time start by saying, "I have to ask you the following questions, some may not apply to your situation". Most people are pretty understanding that the "policy" doesn't always match up.