Today, a customer service guy called to fix a problem I've been having with my phone. When it transpired that he couldn't help, he transferred me to another representative. This other representative ended up being a John Deere dealer in Michigan. FML
Collection
Halloween
A failed costume, stolen candy and a very real scare: Halloween, the one night when fear is allowed.
Today, I had a long, meaningful telephone conversation. After hanging up, I realized I hadn't had such a great conversation in a long time. Who was it with? The Dell Customer Support guy. FML
Today, at work, due to a mix up, I had to call an answering service. I am also from an answering service. We got the problem fixed but I couldn't hang up due to company policy. She couldn't hang up either. We both had to get our supervisors for permission to hang up. FML
Today, and for the umpteenth time, my cellphone customer service told me that I have to talk to the FCC due to a screwup on both sides in my cellphone plan. The thing is, I can't get around their stupid automated system, 0 is disabled and I don't want to brute force the 20 other numbers to find a living, breathing human. FML
Today, I called my cell phone tech support to help with my Samsung device. They sent me contact info for Apple support. FML
Today, I work in sales and my coworker was activating two lines. A customer walks up to her and gets checked in. She finds out he wanted to activate as well. I was finishing up with a customer but instead of me helping this next guy, she made him wait for her instead. I got no sales today. FML
Today, I called an airline's customer service line. Apparently the way that they deal with uncommon problems is by having someone put you on hold for twenty minutes, answer and yell something unintelligible at you, put you back on hold, and repeat. This went on for over an hour. FML
Today, I went to work 300 miles away from where I live. I couldn't find my customer's address, so I decided to call him. I'd picked up my wireless house phone instead of my mobile. FML
Today, due to technical problems, I had to call the company's IT-support as my computer went totally haywire. I explained via phone that I couldn't access anything. The support then tried contacting me by e-mail and got upset with me when I didn't answer. FML
Today, I went to the Apple store to try and figure out what's going on with my iPhone. After an hour of speaking to three different geniuses and waiting around, their solution was to "Google it." FML
Today, at work, I took a call from an angry customer. After listening to his problem and fully explaining how we could fix it, he called me a stupid girl and said I need more training as I obviously know nothing about my job. I'm the company training coordinator. FML
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Top comments
BananaCoconutty 26
John Deere stands behind all of their equipment... Except for their manure spreader
gordjess1 19
How does that even happen?! Always sucks having to call because you always get transferred from one person to another
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Comments (43)
Hildy93 21
Was the customer service line based outside of the U.S.?
UhHuhHoney 20
It states Michigan...
Jackimo98 24
He was probably referring to the phone company
Hildy93 21
Yes I was referring to the customer service guy for the phone company....
PhinIt2WinIt 24
well that's Indian customer service for ya.
gordjess1 19
How does that even happen?! Always sucks having to call because you always get transferred from one person to another
ThatHorse 15
You'd be surprised. In my city one of the cell phone dealerships and a fast food joint have the same number and the city hasn't fixed this problem in several months.
UH60 26
Serious question, how does that work? If you call the number, which business does it go to?
AnalAssassin1 14
#21 probably depends on its mood that day.
ThatHorse 15
It actually goes to whoever picks up first because both phones ring at the same time.
BananaCoconutty 26
John Deere stands behind all of their equipment... Except for their manure spreader
Amateur_Dank 17
Hats off to this guy
CCRider 17
The correct term, for said piece of equipment, is "Politician".
tbro47 23
Maybe they were having problems with their phone as well.
SirNiceAss 13
This should get all the upvotes
Jackimo98 24
Nothing runs like a Deere
Aquila_Umbrae 26
To instal a phone on your tractor? Because that would be awesome.
pleasedie 22
His way of telling you to f*** off and become a country bumpkin who doesn't care about technology.
Jackimo98 24
F*ckin right man, sh*tty customer service people can suck my d*ck
crispybaconwaffl 2
I'm sorry but we "country bumpkins" already have self driving farm machinery.
Thatissarcastic 17
Remind me to do that if I can't fix a problem from now on. So much easier.
gracehi 33
State Farm? At three in the morning?
janfleury 19
lol I'm glad sh*@ like this happens to other people also.