27
WORLD
Italy

Today, I wanted to cancel my internet contract. At the store, they told me I have to cancel by phone. On the phone, they tell me I have to do it via the internet. On the internet, it says they will have a customer support agent call me. Finally, he called me to tell me that the only way to cancel is to send a letter by post. FML

By Anonymous - / Wednesday 21 June 2017 21:00 / Italy
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By  Whispra  |  5

I hate to be one of "those people", but if you threaten legal action then they'll likely cancel it for you right there on the phone. The only reason they're sending you all over the place is in hopes that you'll eventually give up and just keep the service.

Comments
By  Whispra  |  5

I hate to be one of "those people", but if you threaten legal action then they'll likely cancel it for you right there on the phone. The only reason they're sending you all over the place is in hopes that you'll eventually give up and just keep the service.

By  Lemou_fml  |  22

Just do it at the store. If they don't want to, tell them that just maybe the interested in the store wants to know how awfull you've been treated and don't want to throw a fuss about it since you've been through all of it.

By  iamnuff  |  7

They're lying to you, a transparent attempt to make it too much hassle to cancel. Call them up and tell them that you're going to cancel your internet service, if they screw you around just demand to speak to a supervisor or manager.

By  ItnHmn  |  26

Great Scott! The only way to cancel your internet is to contact Doc Brown, travel back to the moment you signed up for service, and convince your younger self not to do it. Your FML will then be... erased from existence.

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  Lalala579121  |  27

But that would cause a hole in the space-time continuum. If OP had gone back and done that, then the FML would have never happened for you to tell OP to go back and stop it.

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