Work and Money: Today, a customer yelled at me when his 9 cookies came to $5.78.... - FML

This is a Nearly FML. It’s an FML, nearly. It got positive votes from the users, by wasn’t approved by our team.

By Anonymous - 23/05/2017 15:00 - United States - Dallas

Today, a customer yelled at me when his 9 cookies came to $5.78. He insisted that they were "3 for $1 yesterday," and told me to "shut the fuck up" when I tried to explain otherwise. I worked yesterday, and every other day for the past 3 months. They've never been 3 for $1. FML

I agree, your life sucks 4 717

You deserved it 241

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Top comments

moodyreallyrocks 27

Tuesday 23 May 2017 22:38

That's why I don't appreciate claiming that the customer is always right..

Pixiewolfe 46

Tuesday 23 May 2017 22:39

I don't know how American cope with other Americans while working in anything customer service related based on this website. People suck. :X

Comments

blargerpanda 13

Wednesday 24 May 2017 9:48

I've had customers like this, but my store's policy is we can refuse service for any reason, so when they start becoming rude they're asked to leave and aren't allowed to buy anything that day

seyeran 9

Wednesday 24 May 2017 13:37

This is when I get to employ of the greatest joy in my life: "I need to speak to the manager about this!" "That would be me, and no, this isn't a thing that we've ever done. Thank you and have a nice day." The look on their faces is priceless...

assassinmaster 22

Wednesday 24 May 2017 14:14

Even so i still don't understand how prices of yesterday would have anything to do with prices today as if "yesterday" is an inflexible jackass which cannot be changed in today ....

TheyCallMeDamien 17

Wednesday 24 May 2017 18:49

He's a scam artist and is trying to get you to back down and give in so that he technically didn't steal.

Ray_of_midnight 22

Thursday 25 May 2017 0:29

There's a principle called "Fire Your Customer" that holds that a tiny percentage of your customers give you the bulk of your customer service issues and agitas...and that the biggest complainers are also the most miserly spenders. Those customers deserve to be told to take their custom elsewhere, and the business is quite often better off for it.

Naomi Lacelle 14

Thursday 25 May 2017 16:31

By chance, do you work at Subway? I know people at work always think the 3 cookie discount is cheaper than it really is.

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