Today, I received my first customer complaint. It said, "I am a regular customer and when I come in, he is always smiling and tells me he will see me soon when I leave. This makes me feel very uncomfortable." Now I'm under investigation for sexual harassment. FML
Collection
Fall
Dead leaves, the first cold of the season and an umbrella flipped inside out: fall, the season of grace.
Today, a customer complained that one of our cashiers smiles too much. FML
Today, a new hire at my workplace, who is already on probation, yelled at me about filing an HR complaint about him. I had customers, who definitely heard. I've never filed a complaint. FML
Today, I noticed a customer looking for expired products in hopes of receiving a coupon from my store. I told them to let me know if they found anything. They promptly began following me around, telling me how to do my job, only to later file a complaint saying that I was harassing them. FML
Today, a customer filed a complaint against me because my coworker took too long to do a price check. I hate my job. FML
Today, a customer filed a formal complaint with corporate about me, because I wouldn't help her find things she wanted while I was off the clock. We were in a completely different store than the one where I actually work. FML
Today, my boss bitched me out for a customer complaint. The complaint was me not laughing at the customer's joke of me asking for his ID and him saying no. I'm sorry, I've been getting this "joke" a least twice a day since I started working here two years ago. FML
Today, I had to give a sexual harassment seminar to my department. Someone put in a complaint that my example made them feel uncomfortable. FML
Today, I had a formal complaint filed against me for being outrageously rude to a customer. All I did was tell a customer that she couldn't use food stamps at the movie theater. FML
Today, at work as a cashier, I had a male customer come up to me and ask me what hours I worked today, like he has done for several weeks now. Immediately after, my manager calls my lane to tell me to watch out for that guy. He has been stalking a co-worker of mine. Apparently, I'm next. FML
Today, I was working when I delivered the standard "Hello, how are you?" to a customer. He took the opportunity to tell me about his deceased wife, his estranged children, and his anal tearing. After a while, I tried to help someone else, and he complained to my manager. I was written up. FML
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Top comments
riley873 21
customer service, where no matter what you do... you're wrong
Nhayaa 21
The current world where being polite is odd... Be brave, people.
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Comments (8)
Charlie Given 28
Umm what I think ya might want to talk to HR or just don't talk to anyone
riley873 21
customer service, where no matter what you do... you're wrong
Nhayaa 21
The current world where being polite is odd... Be brave, people.
tounces7 28
Growl at her next time and say you hope she never comes back. Or maybe just deadpan face. But seriously I'm guessing your place, like pretty much all workplaces, has tons of cameras. Request that the footage be pulled if she's trying to make a legal case against you.
NPDclusterBaware 8
I'm sorry that all the /r/niceguys in the world messed up customer service.
mekiswrite 21
Maybe switch to "have a good day" or some such variation instead.
AmbrosiaFan 19
Regular customer means she would see you soon, where do you work? Perhaps just say "have a nice day"...
distortedcognition 17
Next time look at them dead pan and tell them you love what they’ve done with their living room