Today, at work, I was talking to a customer. She kept shaking her head "no" at everything I said. I asked what she was disagreeing with. She told me she has Parkinson's Disease, teared up, and asked to speak to my manager. FML
Collection
Halloween
A failed costume, stolen candy and a very real scare: Halloween, the one night when fear is allowed.
Today, at work, I misheard a customer telling me a story. To be polite, I did a slight laugh and nodded my head. She actually told me her mum had died. FML
Today, at work, I was reprimanded for not engaging with customers enough. In an effort to be more friendly, I complimented the next customer on her interesting accent. Turns out it was from a stroke she had last year. FML
Today, I was waiting for my girlfriend, I wanted to have a serious talk about her hypochondria. She called to cancel because she was (self) diagnosed with some sort of 'neurological disorder'. FML
Today, at work, my phone kept crashing. Without thinking, I announced that it was having a seizure. Who did I announce this to? My boss. Who also happens to have epilepsy. FML
Today, in front of a hospital, I noticed that an old lady was having trouble lighting her cigarette because she had Parkison's. So I went to help her to light it up and she then started chatting with me and told me she had lung cancer. FML
Today, while at work, a customer refused to speak louder, despite me asking her to do it several times. As a result, I took her order incorrectly. The customer then finally decided to raise her voice, but only to yell at me about my poor listening skills. FML
Today, my manager cussed me out for being unable to keep a customer happy. That "customer" was a senile old twit who had wandered away from his carer, thought our shop was his living room, and demanded to know who replaced all his furniture. FML
Today, a customer at work was having hiccups, so I suggested she should try to hold her breath for a while. Ten minutes later, she's talking to my manager about how I wanted her to "kill herself because of her severe medical condition." FML
Today, I was working at a hospital-level rest home. I was making the rounds when I noticed a woman was sitting in her (electric) wheelchair in the middle of the hall. Going closer, I saw her battery was flat so I said, "Uh-oh! Looks like you've died." She bawled her eyes out and said, "Not yet." FML
Today, I reduced a customer to tears and she had a tantrum, saying that nobody loves her, her life is a joke, and she’d be better off dead. This ordeal happened to grab the attention of my manager who was nearby. All I did was tell her that an item she wanted was sold out and offered to help her order it online. FML
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Top comments
DeathShad0 1
Inconsiderate? How the hell was he supposed to know?
SamBoDeanxyz 0
Ouch, sucks fo' you. My great-grandma had that terrible, but it never caused her to shake her head that way. Oh well, you didn't know! I understand her being a bit hurt for the misunderstanding, but no need in talking to the manager about that.
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Comments (170)
Hellooomindyy 0
This is not OP's fault, part of customer service is to find out what problems a customer has so you can find the best solution. FYL OP.
Mevvyla 1
Comment moderated for rule-breaking.
The shaking caused by Parkinson's Disease looks very different to someone shaking their head. So YDI... but I guess FYL as well for her slight overreaction.
deafeningsilence 8
Quite attractive.
meneedlove 0
#17 Will you marry me?
Mevvyla 1
Marry a complete stranger? Well gee, I'll stick it in my diary somewhere next to 'stand in the vegetable aisle at the supermarket with a tube of KY jelly'.
meneedlove 0
Mmmh, sounds like something that could happen!!
Moonstarmist 0
FYL. You didn't know. Unless you were extremely rude about asking her why she was disagreeing, she overreacted, especially by asking for the manager.
curzy 6
@#20 he was being sarcastic.. bc she didn't know what parkinson's was..
XoXoSLY 0
17 I HATE your picture. especially seeing that why watching a horror movie!
Mevvyla 1
Sorry hun!
Sammara 0
It's true that the shaking from Parkinson's (and other illnesses/disorders) is VERY different from purposeful shaking. However, if the OP doesn't know what to look for--and schools don't tend to teach this--then it's completely understandable that they ask POLITELY what the problem is. If it wasn't polite, YDI. If it was polite, then FYL.
brclark80 0
shit happens, apologize and move on but be considerate to peoples disabilities
soccerscout7 6
Parkinson's is a degenerative nervous system disorder caused by genetics. the neurons die off and the muscles do whatever they want.
jeZuss 0
lol did you yell at her?
fuckyalife2 0
that's super sad but how could u have known something was wrong with her.