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Today, due to technical problems, I had to call the company's IT-support as my computer went totally haywire. I explained via phone that I couldn't access anything. The support then tried contacting me by e-mail and got upset with me when I didn't answer. FML
Tell them you faxed your reply back to them.
It's like people have no common sense anymore. Like with the doorbell management people...
Speak your mind, but please try and be respectful.