I'm sorry that happened. I've worked phone customer service before, customers can be so rude sometimes. No wonder you didn't sound cheery! And the only reason he thought you sounded male was because he wasn't listening. You even say your name at the start of the call! How stupid is he? It's all on him, don't take it personally.
Just go home after work, have a nice bath and a glass of wine, and scratch your balls for a while. You'll feel better, I promise.
+3 | 32
Speak your mind, but please try and be respectful.
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