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Today, I withdrew $120 from the ATM at the hotel I'm staying at, only to have no money come out. When I talked to the concierge, who witnessed the whole thing, she said it had been happening all day and that the machine was broken. My bank says it's the hotel's problem, and the hotel says it's the bank's problem. Either way, I'm out $120. FML

#844
28 comments

I agree, your life sucks (19816) - you deserved it (1002)

On 01/04/2009 at 12:24am - money - by - Sent from mobile version

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OK, this has never happened to me, but that's completely unacceptable. You don't have the money, they're not out of the money, there should be no problem refunding it.. I wouldn't give up on this one.

#2 - On 02/10/2009 at 3:09pm by deadangel

See in context

+14

I work for an atm company. What you have to do is call the number on the back of your card and file a transaction dispute; give them the sequence number and the name of the business where you used the ATM. Your financial institution contacts the ATM company. They have 5-10 business days to dispute it. If they don't the money gets ACH'ed back into your account. If they do the receipt they provide from the ATM itself should prove you didn't get your money. Your money is not lost.

#15 - On 03/25/2009 at 12:49am by ahoyhoy

See in context

+10

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