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By slicero - / Wednesday 7 December 2016 04:40 /
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By  RichardPencil  |  22

Keep making them send you kits until you finally have all you need. I recently bought a book that had blank pages where the index should be. I called the publisher and they sent me a new copy!

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By  aj448  |  5

I think the company is also missing the fact that this may not be good for their ratings... but btw OP, is there any way you can contact the manager/supervisor/person-in-charge, Or can you get the pieces from another company??

By  RichardPencil  |  22

Keep making them send you kits until you finally have all you need. I recently bought a book that had blank pages where the index should be. I called the publisher and they sent me a new copy!

By  GhostFox  |  33

Ask if they can just send that specific part instead of returning the kit you have and waiting for them to get it and waiting again for them to send a new one.

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