Are you sure you're not the one with dementia? I saw you kick her just yesterday.

They always have to take it seriously. And it's a full on investigation - with witness statements, skin checks, and maybe being sent home while the investigation takes place. Last time they visited us they investigated a dementia patient that had her 'purse' stolen. A purse she hadn't had in some 7 years... And then there is the impatient lady who insists on getting her blood sugar checked at the desk daily - because she has to get to breakfast on time (and the doors aren't even open yet - but don't dare argue!) (You are supposed to do it in private.) She told the investigators "I don't know why they 'make' me do it here." I could go on and on... They don't live in the real world and are often not very nice. I sympathize!